Basically a rogue outfit.
Basically a rogue outfit at this stage.
Deliver rotten plants, drop ship other plants from Singapore with no control over what's delivered, will only entertain a refund after having the plants returned (at the buyers cost) and then chasing tails on actual refunds for weeks.
Never in a million years would I go back to using these people.
Oh and look out for their generic "we're sorry to hear of your experience" reply to this down below.
Reply from Lincolnshire Pond Plants Ltd
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear how disappointed you were with your experience.
We take concerns regarding plant quality, delivery and refunds seriously, and we’re sorry that you feel these issues were not handled to your satisfaction. We understand your frustration and appreciate you bringing your concerns to our attention. Your comments will be taken on board as we continue to review our service and processes.
We’re sorry we were unable to provide you with the experience you expected.