Don’t order from these
Don’t order from these ! not in london they in china,my order wasn’t dispatched for nearly 2 weeks,when it arrived the quality was awful,i requested a refund ,i was offered 10% and i keep garment,i turned this down to be told i have to pay for returns,fair enough but they take 15% for holding fees !!!
Reply from Jesse London
Hi,
We are sincerely sorry to hear about your disappointing experience with your order. We understand how frustrating it must have been to wait nearly two weeks for dispatch and then receive an item that did not meet your expectations, followed by concerns about the return process and associated fees. We appreciate you sharing your feedback and regret that your experience left you feeling dissatisfied.
Please email us at info@jesse-london.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team