This is a shame, when one has a problem, Iberdrola is not there of the foreigners who have chosen Spain as new residence country or just have a vacation property. We had a break down twice, we can see no light on the meter, no numbers on the display, first time, while waiting for emmergy to come, the power came back, next the same happened, with a family of 5 with 3 small children, we must act fast . Iberdrola provides many phones numbers, some are claimed to be specifically dedicated for english speakers, but when one calls, a robot responds in Spanish and only in spanish fast spanish speaker. one has to guess what the robot is asking for. we give a number, we voice in, NIE number, contact number, wrong of course, we gave up. called emergency number, a private company came, According the electrician who came over, the problem is related to the incoming cable. We made the repair, paid for it. Now we know what not to expect from Iberdrola. We will try our chances with another provider.