Very bad and ridiculous customer service!!! I paid their $500 plus tax for flat repair as they recommended, then they were not able to fix my fridge and they promised they will give me a full refund within 4-6 weeks!! Times passed and never got my refund and called many times, each time they bout me on hold for 15/20 mins and nothing new!!! I escalated to a case manager amd he is even more useless!!! He did NOTHING, all he said is they found out the reason of the delay and there was a problem on the system and they are still waiting on the accounting department to solve the problem and never updated me about when I am getting my refund back!!! So frustrating and stressful dealing with these people!!! Last time I ever buy any of their missable products because of this hassle I’m facing now!!!!