Review of eir


Rated 1 out of 5 stars

Shocking and appalling experience

I was contracted for broadband until 2027, I got evicted from my apartment, really not my choice, and had to find another accommodation, which I did, only to fid out that if I wanted to cancel with Eir I had to pay 1000eur cancellation fee. I basically had to impose my broadband to my landlady and it doesn't end here. First appointment for installation was scheduled but then we rescheduled it due to work commitments, but Eir has cancelled the internet connection anyhow and I find myself without being able to work from home because of this, when I contacted their CS line I was offered the option to use my mobile data from my phone to connect to the internet. I never had issues with connection or coverage but everything else is simply appalling, unable to help in any way. I wish I could go back in time and never sign up with them.

15 July 2026
Unprompted review