AlexHost has failed to take appropriate action against a fraudulent website hosted on its network. Original company reported a website that was using their trademark and copying content from their official website to impersonate their brand and mislead customers, unfortunately I am one of those customers. When I entered qx-platform by mistake, I then was redirected to a third-party website where I invested money and was scammed.
I contacted original company and they resounded that they submitted a detailed abuse report several weeks ago, including evidence of trademark infringement and fraudulent activity. But no actions taken and the website remains online.
Based on my experience, I believe AlexHost has not handled this abuse report responsibly. In our view, a reputable hosting provider would investigate such reports promptly and suspend clearly fraudulent websites within a much shorter timeframe. Their online responses are violant. They prefer to act rude and pretend that nothing happened, instead of taking measures. They host sites that scam people and they are OK with that.