Review of Dossier


Rated 5 out of 5 stars

An amazing customer service

Customer service was very fast replying to my email and very thorough in checking my order that all was ok. They found one of the items was sold out and asked how i wished to proceed. I asked if there would be any shipping cost since there's now one item they said not to worry no shipping fee will be charged. They credited me right away for the out of stock item. Customer service did such an amazing job taking great care of me. Well done team!

14 July 2026

Reply from Dossier

Sonja, we're so glad the team could take care of you every step of the way. It means a lot to us that our unique interpretation of fragrance fits so well with what you love. Thanks for the kind words and welcome to the Dosier family!