Sky has left me without Sky Q service for a week, when the engineer came out to-morning he rang and told me that he was down at basement and says that their seems to be no service for any of the residents as problem with communal disk and he would have to report back to Sky. The contractor company for Sky rang to make another appointment for engineer in another week as they needed 2 engineers. I told them it was unacceptable. To be left without service for 2 weeks shows sky doesn’t care about its loyal customers that has been with them for years. Very bad customer service, engineer service. They don’t come directly to customer but ring you saying they were down in basement. Where they really down in basement and came at all or just excuse ? ? VERY VERY BAD - AVOID SKY