Horrible company
Just to modify my address it took them 8days to submit my application after paying 79 euros plus 59 euros I paid to use their initially, they never thought to speed up the process even though I could have done it myself for free but got stucked with signature part but it took Audrey 8 days just to fill the simple form and sign, unnecessary delays! Despite explaining how urgent it was via phone and emails!!! I will never recommend this kind of company to anyone.
Reply from Portail Auto-Entrepreneur
Hello,
We are sincerely sorry to hear about your experience and understand your frustration.
We would very much like to investigate what happened, as it seems unusual that you would have had to pay twice for your requests. Unfortunately, we have not been able to identify your file based on your review alone.
Could you please contact us directly and provide your full name or your file reference? This will allow us to review your case in detail, better understand the delays you encountered, and verify the payments made.
We sincerely apologize for the experience you had. Your feedback is important to us, and we are committed to investigating the situation thoroughly and finding an appropriate solution if an error has occurred.
We look forward to hearing from you.
L'équipe Portail Auto-Entrepreneur