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Portail Auto-Entrepreneur Reviews 

4,708
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Faced with applying for a SIRET number I turned to this company for support and I certainly wasn't disappointed. Being a non-resident EU Citizen I didn't seem to fit the normal profile. I asked for a... See more

Company replied

Rated 5 out of 5 stars

This was my second time setting up an auto entrepreneur and I wish I had used Portail Auto-Entrepreneur the first time. Everything you need from creating factures to saving payments to archiving custo... See more

Company replied

Rated 5 out of 5 stars

I Strongly recommend this company, at first I was discouraged by the negative reviews but to my surprise, they are just perfect. Very kind and patient advisors online willing to help. And the service... See more

Company replied

Rated 5 out of 5 stars

Hello! I had a question concerning the use of the Numbers: Siret & Siren. Today, Tuesday Oct 29th at 14h13, I called the Portail Auto-Entreprenneur. Mister Guillaume FABRE received my call & pr... See more

Company replied

Company details

  1. Business to Business Service
  2. Accounting Software Company
  3. Company Registry
  4. Legal Services
  5. Tax Preparation
  6. Tax Preparation Software

About Portail Auto-Entrepreneur

Written by the company

Portail Auto-Entrepreneur — N°1 de l'accompagnement des micro-entreprises en France

Portail Auto-Entrepreneur, c'est plus de 13 ans d'expertise au service des indépendants français. De la création de votre micro-entreprise jusqu'à la gestion quotidienne de votre activité, nos experts vous accompagnent à chaque étape — avec les bons outils et des personnes expertes à vos côtés.

Depuis plus de 13 ans, nous accompagnons les indépendants français. Résultat : plus de 650 000 auto-entrepreneurs créés et gérés, avec une satisfaction client qui ne se dément pas. Portail Auto-Entrepreneur est la référence des auto-entrepreneurs, artisans, commerçants et professions libérales qui veulent entreprendre sereinement.


Ce que nous faisons pour vous

Création de micro-entreprise gratuite et accompagnée — Un expert vérifie votre dossier et vous guide jusqu'à l'obtention de votre numéro SIRET. Pas d'erreur, pas de dossier rejeté, pas de stress.

Logiciel de facturation tout-en-un — Gérez vos devis, factures, trésorerie et déclarations depuis une interface simple et 100 % en ligne. Déjà conforme à la réforme de la facturation électronique obligatoire dès 2026.

Déclarations et formalités simplifiées — Modification d'activité, changement d'adresse, radiation, déclaration de chiffre d'affaires : nos conseillers prennent en charge toutes vos démarches administratives, rapidement et sans faux pas.

Conseils et guides experts — Accédez à notre Académie Portail Auto-Entrepreneur : des centaines d'articles, guides pratiques et fiches conseils adaptés à votre situation, pour ne jamais avancer seul face aux obligations légales et fiscales.

Accompagnement humain — Des conseillers disponibles par téléphone et en ligne, qui connaissent le statut auto-entrepreneur dans ses moindres détails. Parce qu'un bon outil ne remplace pas une vraie réponse.


Vous avez choisi l'indépendance. On s'occupe du reste.

Que vous soyez en train de créer votre première micro-entreprise ou que vous gériez une activité déjà bien lancée, Portail Auto-Entrepreneur est conçu pour vous faire gagner du temps, éviter les erreurs et vous concentrer sur ce qui compte vraiment : développer votre activité.


Pourquoi choisir Portail Auto-Entrepreneur ?

+600 000 entrepreneurs accompagnés depuis 2012
4,9/5 sur plus de 3 400 avis clients vérifiés
Création gratuite et dossier vérifié par un expert
Plateforme agréée DGFiP pour la facturation électronique
✔ Conseillers disponibles par téléphone et en ligne


Créer mon auto-entreprise Modifier mon activité Cesser mon activité

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(4,708)

1,509 reviews in the last 12 months

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Rated 5 out of 5 stars

It's was nice

It's was nice

14 August 2026
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Thank you so much for your feedback! We’re delighted to hear that you had a great experience with us !

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

Au Top!

Très pro, simple...!

22 July 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Bonjour,

Nous vous remercions pour votre retour. Nous sommes ravis de savoir que notre accompagnement vous a apporté satisfaction et que votre expérience avec notre service a été positive.

Nous restons à votre disposition pour vous accompagner dans la gestion de votre micro-entreprise.

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

Great service

Great service

19 July 2026
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with the quality of our service. Your message will be shared with our team.

We remain at your disposal to support you with the management of your micro-enterprise.

L'équipe Portail Auto-Entrepreneur

Rated 1 out of 5 stars

Horrible company

Just to modify my address it took them 8days to submit my application after paying 79 euros plus 59 euros I paid to use their initially, they never thought to speed up the process even though I could have done it myself for free but got stucked with signature part but it took Audrey 8 days just to fill the simple form and sign, unnecessary delays! Despite explaining how urgent it was via phone and emails!!! I will never recommend this kind of company to anyone.

1 July 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

We are sincerely sorry to hear about your experience and understand your frustration.

We would very much like to investigate what happened, as it seems unusual that you would have had to pay twice for your requests. Unfortunately, we have not been able to identify your file based on your review alone.

Could you please contact us directly and provide your full name or your file reference? This will allow us to review your case in detail, better understand the delays you encountered, and verify the payments made.

We sincerely apologize for the experience you had. Your feedback is important to us, and we are committed to investigating the situation thoroughly and finding an appropriate solution if an error has occurred.

We look forward to hearing from you.

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

Excellent service for those faced with a seemingly impossible wall of bureaucracy

Faced with applying for a SIRET number I turned to this company for support and I certainly wasn't disappointed. Being a non-resident EU Citizen I didn't seem to fit the normal profile. I asked for a call back from an english speaker which I received quickly. We went through all the formalities on the phone and completed the application. I received my SIRET number three days later. Excellent service and I'm happy to recommend to others who are pulling their hair out faced with a seeming impossible wall of bureaucracy.

28 June 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you for sharing your experience in detail. We are pleased to hear that our team was able to guide you smoothly through the registration process and provide support tailored to your situation. It is great to know everything was handled efficiently and that you received your registration quickly. Your recommendation means a lot to us !

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

NYC super extra

NYC super extra

24 May 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Bonjour,

Merci pour votre enthousiasme :))
Votre retour nous fait très plaisir !

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

Fast and easy

Fast and easy without the headache of figuring out why the bureaucracy rejected self-submitted application!

4 May 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you for your message.
We’re glad the process was fast and easy for you, without unnecessary complications.
We remain at your disposal.

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

It was so clear and comprehensive

It was so clear, fully understandable and comprehensive guide by the agent. Addition to this, provided me with useful recommendations for proceeding my business work. Thank you for your service.

27 April 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

thank you for your message.
We’re glad the guidance was clear and helpful, and that the recommendations supported your next steps.

We remain at your disposal.

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

I Strongly recommend this company

I Strongly recommend this company, at first I was discouraged by the negative reviews but to my surprise, they are just perfect. Very kind and patient advisors online willing to help. And the service was very swift in less than 72hours everything was done!!! While some say you can get it for free on the govt. website, some of us are new to the system and need guidance. Paying 59euros was worth it. Thank you portail auto entrepreneur for such an excellent service. I have no regrets and highly do recommend them. Their service is seamless, efficient, effective and highly reliable.

20 April 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you for your message.
We are very glad you were satisfied with our support and that our advisors were able to guide you clearly and efficiently.

We are also pleased that the speed and quality of our service met your expectations. Your recommendation means a lot to us.

We remain at your disposal for any further assistance.

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

Very helpful in helping me understand…

Very helpful in helping me understand all issues
On time with all the phone call
Very polite

13 April 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you for your message.
We are delighted that our support helped you better understand your procedures and that the exchanges were punctual and pleasant.

We remain at your disposal for what comes next!

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

A Truly Transformative Advisory Experience

I had a wonderful experience with the advisor. He was incredibly helpful, guiding me step-by-step in setting up my account. I feel really confident and happy with the whole process. Thanks and Regards,

20 February 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you for sharing your feedback.
We’re glad to know that our advisor guided you clearly through each step and made the process smooth and reassuring.
It’s great to hear that you feel confident moving forward.

We remain available for any assistance you might need.

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

Good day

Good day! This company is very well knowledgable. Specially the staff named Elsa. She really helped me with patience and with confidence that she knows what she’s doing and knowledgable. She’s a smart woman with a lot of consideration and I am very well accommodated. If there will be an opening for a managerial position or supervisory or something in that level. She’s well suited for that. She knows and she loved what she is doing.
Thank you a lot Elsa Morales. Well done!

14 February 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you very much for your kind words.
We are delighted to hear that Elsa provided such patient, thoughtful support, and that you felt well guided throughout your experience.
We will be sure to share your compliments with her, it will mean a lot!
We remain at your disposal for any future questions or support.

L'équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

Friendly, Helpful Assistance

Very straightforward in setting up an appointment, discussing my application materials, and finding answers to the questions I had. Staff member was friendly and very helpful.

27 January 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you very much for your feedback.
We’re delighted to hear that the appointment setup was straightforward and that your application materials and questions were handled clearly and efficiently.
We’re also glad you found our team member friendly and helpful.
We remain at your disposal if you need any further assistance :)

The Portail Auto-Entrepreneur Team.

Rated 5 out of 5 stars

Very clear and helpful insight

Very clear and helpful insight. Both in discussion and follow up emails.
Incredibly helpful.

23 January 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you so much for your feedback.
We are delighted to know that our discussions as well as the follow-up emails were clear and helpful.
Your satisfaction means a lot to us.

The Portail Auto-Entrepreneur Team.

Rated 1 out of 5 stars

It's building me mentally

It's building me mentally

18 January 2026
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

We’re sorry to read that your experience feels difficult at the moment. Starting or managing a business can indeed be mentally demanding, especially when facing administrative steps or waiting periods.

We would really like to better understand your situation and see how we can support you. Unfortunately, with the information provided in this review, we’re unable to identify your file.

Please feel free to contact our team or respond to the information request sent by our services so we can look into your case and assist you as best as possible.

L’équipe Portail Auto-Entrepreneur

Rated 5 out of 5 stars

My experience here is very good , just follow instructions

My experience here is good , the person replying my email is simply the best

16 November 2025
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience and that our team was able to assist you effectively.

We remain at your disposal for any future questions or support you may need.

The Portail Auto-Entrepreneur Team

Rated 5 out of 5 stars

Very helpful and friendly staff to…

Very helpful and friendly staff to assist with my confusion about setting myself up and my language barrier also, also faster than expected , recommend

21 September 2025
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you so much for your kind words! We’re delighted to hear that our team could make things easier for you and guide you through the process quickly. Please don’t hesitate to reach out anytime you need support or advice for managing your micro-enterprise, we’re always here to help !

The Portail Auto-Entrepreneur Team

Rated 5 out of 5 stars

It is faster in registering…

It is faster in registering Autho-enterpreneur

4 October 2025
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you for your feedback! We’re glad to hear that our service helped you register as an auto-entrepreneur quickly. Remember, we’re always here if you need guidance or support with any aspect of managing your micro-enterprise.

The Portail Auto-Entrepreneur Team

Rated 5 out of 5 stars

Fast and efficient

Fast, effecient and very easy.
Thank you!

1 August 2025
Unprompted review
Portail Auto-Entrepreneur logo

Reply from Portail Auto-Entrepreneur

Hello,

Thank you for your feedback. We’re glad our service was fast, efficient, and easy to use. Please don’t hesitate to reach out if you need any support with your entrepreneurial projects or administrative procedures.

The Portail Auto-Entrepreneur Team

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