Product didn’t work for me 😢
So, although the product it’s self was no good for me (or my hubby) the customer service was excellent 👍- hence the 5 stars.
The product - you can smell the tree oil strongly and it’s oilly - none of this is a bad thing. Unfortunately I believe it made my face issue worse, aggravating it more 😞 and my hubby said it made no difference to his at all!
Customer service- was excellent! No problem contacting them, quick response and money back as promised- in my opinion this goes a long way.
This product is not cheap but if it works for you, as it has done for many, it would be worth it - this time it didn’t, shame 😢
Reply from Seb Skincare
Hi,
Thank you for taking the time to share your honest feedback.
We're sorry to hear that the product wasn't the right fit for you or your husband. Everyone's skin is unique, and while we're disappointed it didn't deliver the results you were hoping for, we truly appreciate you giving it a try.
We're especially grateful for your kind words about our customer service. Providing prompt support and standing by our money-back guarantee is very important to us, so it's wonderful to hear that your experience with our team was a positive one.
Thank you again for your balanced review, and we wish you both all the very best.
Team Seb