I was with an elderly friend on a mobility scooter. His scooter suddenly stopped working. He has Fish breakdown cover. He is nearly 80 and vulnerable. He broke down at 6.30pm and he was effectively left stranded as they could find no-one to come out. Even if someone had been found he was told they couldn’t take him to his home even if they took his scooter to his home. In the end I had to make arrangements to get him and his scooter home. It was disgraceful. If I hadn’t been there heaven only knows what would have happened to him. He’d still be out there now.They don’t seem to have anyone to help outside of office hours.