38 emails back in forth. Being told on the 19th of May that I would get a reply in 1 to 3 days from the seller that they sell on behalf of. Waiting 22 days to get a reply from Heybattery. That can't understand a simple video or instructions / questions on how to get a watch setup.
DO NOT BUY FROM THEM. Totally useless to deal with.
I had to repeat my problem over 8 times to them.
Get rid of your AI Bot and bring back real people to talk with. Or PROVIDE a phone number geee.