I rarely leave negative reviews, but my experience with this Midas location was serious enough that I feel obligated to warn others. Cypress TX 529 location

On March 28, I paid approximately $1,400 for repairs on my vehicle, including a gasket replacement. A few weeks later, I began noticing a strong gasoline odor. On May 30, I returned to Midas to have the issue inspected.

During that visit, the mechanic informed me that the high-pressure fuel line had been bent during previous repair work and replaced the line. The problem with that explanation is that Midas was the shop that performed the prior repair.

I was told the vehicle was fixed and drove it home. The very next day, my car would not start and would only crank. Concerned about the repeated issues, I had the vehicle inspected by an independent mechanic on June 1. I was informed that the fuel line installed by Midas the day before was leaking due to improper installation.

This was not a minor inconvenience. A leaking fuel line created a significant safety concern, caused my vehicle to become inoperable, and resulted in additional repair expenses that I should never have incurred.

What has been most disappointing is the response afterward. Store manager Larry was of no assistance in resolving the issue, and when I escalated the matter, the regional manager focused on disputing my account rather than addressing the fact that my vehicle was returned to me with a leaking fuel line and then failed the following day.

The facts are straightforward:

• March 28: Midas performed approximately $1,400 in repairs.

• May 30: Midas diagnosed a bent fuel line and replaced it.

• May 31: My vehicle would not start.

• June 1: An independent mechanic found the newly installed fuel line leaking due to improper installation.

I entrusted this shop with my vehicle and expected competent repairs. Instead, I experienced multiple repair-related issues, additional costs, lost time, and a situation that could have posed a serious safety risk. Based on my experience, I cannot recommend this location.