This company is one of the most unprofessional, careless, and disrespectful brands I have ever dealt with. I bought their product, it failed twice, and instead of honoring a proper warranty, they refused to help unless I disposed of the defective item myself and provided proof. That forced me to spend my own money to dismantle it, carry it down several floors, hire someone to remove it, and deal with the entire burden alone.

After that, they ignored my complaint completely. No updates, no support, no responsibility. They only responded after two full years, acting as if this delay was normal and refusing to acknowledge the extra costs and stress their policy caused me.

This company does not care about customers, does not honor warranty obligations, and does not stand behind the products they sell. They leave you with the cost, the work, and the frustration, and then respond years later with zero accountability.

Avoid this brand at all costs. They do not respect your time, your money, or your rights as a customer.