Hi Louise,

Thank you so much for taking the time to leave a review, and I’m really sorry again that you didn’t receive your order.

It was lovely chatting with you over email and getting a bit more detail so we could look into what may have happened with your delivery.

We really appreciate you bringing this to our attention, and we’re glad we were able to connect with you directly to help get it resolved. If there’s anything else you or your girls need, please don’t hesitate to reach out.

Lauren
Team Riley x