Review of o2 Deutschland


Rated 1 out of 5 stars

Worst service EVER!

Worst service EVER!! Would have given minus 1 stars if possible. You never reach anybody, you don't get any contact to write to and if you have any problems nobody know anything. If you reach somebody on the phone they don't know what you are talking about, as well as they just throw you out of the call before you finish your talk. I also got two different bills from them and the guy on the phone couldn't find one of them...
don't do it, just don't, life is too short for this.

19 May 2026
Unprompted review

Reply from o2 Deutschland

Hello Svenja, Thank you very much for your follow-up comment. It’s a shame we weren’t able to help you in the meantime. Were you able to follow my advice and reach out to our o2 Community?
https://hilfe.o2online.de/

Kind regards
Kerstin