So unhappy with MADE.com
I placed an order with MADE.com almost a month ago now. It has been an absolute nightmare. I have had 3 separate online chats with 3 different customer service people and they have not been able to tell me what the problem is. They can’t transfer me to a Supervisor/Manager and they told me that they have no phone number! I cannot get to speak with anyone in the company that may help with this. I have a notification from them stating that my order has been despatched.
I have bought from them before and had a very good experience.
In response you your reply to my review;
That’s the problem Matt, everyone is looking into the problem but not one person has come back to let me know what the problem is or when it will be resolved. This is going on for 1month now!
Reply from Made.com
Good Afternoon Barbara,
Thank you for taking the time to leave a review for us here at MADE.
I do deeply apologise to hear of your experience, I can see you are currently in discussion with one of our customer service team members who are continuously looking into your order for you, once we do have more information we will update you accordingly.
If there is anything else we can assist you with, please do not hesitate to get back in touch and we will be happy to assist you.
Thanks,
Matt