Very poor, again!
I placed an order on the 23rd January received a confirmation and then nothing, I’ve emailed them with no response and can’t find a phone number, can only think theres something not right.
Update. I have now been sent a link to something I completed before I left the review ??
Reply from The Sound of Vinyl
Hi Nick,
Thank you so much for sharing your feedback with us.
I am so sorry to hear about the communication issues you faced. We strive to respond as quickly and thoroughly as possible, and understand how important timely support is for you. Currently, our main way of reaching out is through email.
We would like to ensure your concerns are addressed, so please reach out to us through the support link provided below.
https://umusicstoresupport.zendesk.com/hc/en-us/requests/new?tf_360044924674
Thank you for your understanding, and we look forward to hearing from you soon.
Kind Regards,
Jessica
UMUK Store Support