Price of the item is very unclear…
I ordered a top and when I received it it had a price tag on it with a price of 500 SEK less than what I ordered it for. When I try to contact their customer service I only get a respond from a bit. I am still wondering if I have to pay the price on the website or the price on the price tag? Very poor customer service unfortunately. Will not order from them again
Reply from Miinto Sverige
Dear Kristin,
Thank you for sharing your experience. I appreciate your patience and apologize for the delay in clarifying this.
As part of Miinto’s vision - connecting the best boutiques in the world to our customers - products are often sourced from outside the local market currency, so prices might reflect exchange rate differences.
In your case, the discrepancy between the price on your order and the price tag is due to the delivered items being sourced from Denmark, with prices listed in Danish Kroner (DKK) rather than in SKK.
Additionally, I’ve sent a detailed explanation by email; please check your inbox and contact me if you have further questions.
Thank you for your understanding, and I hope to offer you a better experience in the future.
Warm regards,
Kordian, Miinto