New Year, same problems.
3 parcels entrusted to Evri sonfar (3 eBay sellers I won't be using again) and 2 have just been posted so plenty of time for Evri to lose them and 1 which has received the usual "Delayed" scan, so I guess I'll be emailing the CEO in a few weeks when their "customer service" fails to resolve anything as usual.
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Louis