Unreliable & unprofessional
Claiming they are open the first and last Sunday a month 10-16 (Copenhagen), rushing there after work well before closing time, of course they were closed.
Although their product is alright, I researched myself, their employee was hopeless and only able to recommend her personal experience/product, not having any knowledge about the rest of the products selling in the store/company, nor asking for my needs. Poor service.
Reply from Gejser
Hi Bernadette,
Thank you for sharing your feedback. We are sorry to hear about your experience with both the opening hours and the service you received – that is not the standard we strive for.
We will forward your feedback to the store’s supervisor so the matter can be addressed internally.
You are very welcome to contact us directly so we can follow up and help you further 😊
Phone: 26 22 07 07 (mon-fri 09.00-16.00)
Email: support@gejser.dk
Best regards
Mikkel, Customer Advisor – GEjSER