Very surprised to see these unfavorable reviews as we have the opposite experience. We are very happy with the Kvisp seat — our miniature dachshund now joins us on family bike rides.

The quality is fine, installing at the bike wasn’t difficult at all, and we like the green seat. The seat doesn't compromise the bike's ride or steering, and I love having Hedwig close to me. If there is one thing to improve, it's making the Kvisp angle adjustable. On our bike, the seat is slightly tilted forward.

We did not need to contact Kvisp, hence, can’t say anything about their return service.