Sizes are not inclusive, customer service is not good
If you are a bigger woman just know that the sizes are not very inclusive. I wear a EUR size 46 and I ordered the 3XL bathing suit which according to their website is the equivalent of size 46 and I could barely breathe in it. I wasn't too happy about it but it was okay, I sent it back. My main issue was with the customer service. I had to use DPD to send it back, eventhough my package came with GLS, and where I am DPD service is terrible and you can't reach their customer service at all (it has been like this for years). So I asked if there is any other way to send the swimsuit back to which they replied that I can use UPS for 12 EUR, which I would have to pay and which was more than the 1/5 of the price of the swimsuit...I expressed that I wasn't too happy about this but at this point they stopped replying to me altogether. All in all I was sad because the swimsuit was good quality and I would have loved to support a smaller brand but I cannot recommend them after my experience.
Reply from MOI ET MARIE
Dear customer, we apologize if you had not such a nice experience with our products. Our ATLA swimsuit does indeed waist slightly tighter, as indicated in the product description. Because the size was not right, we offer you a free return via DPD. Once received here in Belgium, your swimsuit will then be refunded immediately. Since you indicated not to ship with DPD, the only other possibility is UPS. Only this courier is 12 euros more expensive than our free “DPD option”. If you still wish to return your order, please contact our customer service again. We now have a new swimsuit model MONA. This swimsuit has a wider waist, and will be perfect for you. Best regards, Charlotte