"I recently had a pretty frustrating experience with Glady, both in trying to access my funds and dealing with unexpected fee changes. After being unable to retrieve my money, I reached out to customer service, who told me there was a technical issue affecting access. Unfortunately, this issue has dragged on, and despite several follow-up emails, I still haven’t received a clear resolution or a consistent timeline. Having my funds tied up like this is extremely inconvenient and really makes me question their reliability.
While they did apologize for the technical issue, I haven’t seen any action to back up those words. I’m sharing this review as a heads-up to others and in the hope that Glady takes steps to improve transparency and responsiveness with their customers.