Review of Mobilecity


Rated 1 out of 5 stars

Money down the drain

Bought a high-spec reconditioned iPhone 15 for $1000 from Mobil City in Penrose a couple of weeks ago. Got caught in the rain while walking and the phone completely died. No refund offered as water damage is not covered by warranty, even though the manufacturers of this model claim that the phone can survive being underwater for 30 minutes. My phone was exposed to rain for a few seconds!!! I had to pay an extra $400 to get it fixed and even after paying all this money, facial recognition no longer works!!! This place is a rip-off! Avoid like the plague!!! Buy a new phone instead. Very poor customer service - they said if they gave me a refund they would have to “do it for all the people who claimed water -damage .., and how do they know that I didn’t deliberately submerge it underwater…”. As if anyone would deliberately submerge their phone in water after spending over a thousand! Do not buy from this company - money down the drain!

9 October 2024
Unprompted review