Been a long term customer, whatever happened to the platform lately isn't good. Orders being cancelled without notification. Unprofessional to say the least.

PS while talking to the agent online (Andreas Muller) when I asked why the order was cancelled, he simply ignored me and left the chat. When I rang German support number I got the answer to my question and agent was very professional, so im going to edit this review accordingly from 1 to 3 star