Order placed on line had confirmation email saying would be delivered to store in 4 days max and I would be emailed when it's dispatched and again when it's in store for collection.Fast forward 5 days no emails..called in store and waited 10 minutes at checkout to speak to assistant who looked for my order number in an A4 paper file ??Seriously you not heard of computers?? Couldn't find my order or give me any info.Called customer services unable to speak to anyone just automated messages which then dump you on to a customer survey??Very annoying.
All in all very poor Wilko.

Update regarding Wilko,'s reply below.
Called the missed call number and managed to speak to a human who informed me it's over a 20 min wait time to speak to anyone who could assist me.
Called the given 0800 number and was greeted with usual automated message then told wait time was over 6 mins.
I appreciate your busy but so am I...Can someone email me with an update please??

Further update: Called by a very courteous lady called Bethany from my local Wilko store who was very apologetic for the delay but said my order was at store for collection.
Called in and collected no problems, staff were polite.The microwave is good quality better than I expected. Would I use Wilko again.?In store yes online I'd try not to If I could get from somewhere else due to poor online feedback and poor customer service.