The online website is easy to navigate directly to the point shows double checks. My address, I had to change the credit card number that went through fairly easy. I got my order in just after 12 o'cl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honest , efficient and not just a pass through. I did get cancer and the Dr went through my medical treatments meds and health as part of the screening process. Pricing is very competitive. I used off... See more
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The shipping of my migraine medicine order somehow got screwed up so the medicine arrived late, and ZipHealth made it right!!! They were very apologetic and sent it overnight to make up for whatever s... See more
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Reordering is quite simple. Ziphealth has set everything up so the procss is just a few clicks away. I wanted to use an alternative product and I moved easily from my reorder page to the dialogue to... See more
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Company details
Written by the company
ZipHealth is a US Online Doctor offering express treatment online for a range of health conditions. Safe, Convenient, Fast and Affordable.
Contact info
140 Jupiter Lakes Boulevard, 33458, Jupiter, United States
- 056 1207 7140
- care@ziphealth.co
- ziphealth.co
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I’m dislike because I paid more money…
I’m dislike because I paid more money for the livery (quick) and don’t respect the day….
2 April 2026
Unprompted review
Reply from Ziphealth
Hi there!
Thanks so much for sharing your feedback with us!
We're really sorry for any inconvenience caused. There can be a few reasons why same day delivery orders might be delayed, such as missing documentation, requests for prescriber information, or orders placed outside of business hours. We tried reaching out to get more details from you but didn’t hear back.
Could you please drop us an email at care@ziphealth.co so we can assist you further? We’re here and happy to help!
Thanks again for your valuable feedback!
Quick approval and easy to find the…
Quick approval and easy to find the medication I need
19 March 2026
Reply from Ziphealth
Hello!
We're happy to hear that you had a quick approval and easily found your needed medication.
Thank you for your positive feedback!
Reply from Ziphealth
HI!
Thank you for taking the time to express how great and reliable you feel we are.
Your kind review is truly appreciated!
I have had a great experience
I have had a great experience with ZipHealth. Very convenient and easy with fast turnaround.
28 March 2026
Reply from Ziphealth
Hello Curtis!
We're happy to hear that you had a great experience! It's wonderful to know our services were convenient and easy for you, with a fast turnaround.
Thanks for your feedback.
They ship USPS not good
I had a mixed experience with ZipHealth and ultimately decided to take my business elsewhere.
Shipping is handled through USPS, and there was as expected a delay.. While the packaging was discreet, the unreliable delivery time became frustrating.
More concerning were the account management issues. I tried multiple times to cancel my subscription but was unable to do so easily. I also could not remove my credit card from the account, even after reaching out for assistance.
On top of that, I found the same medication significantly cheaper from other reputable online pharmacies.
ZipHealth may work well for some, but the combination of shipping delays, subscription difficulties, and higher pricing led me to look for better alternatives.
27 March 2026
Unprompted review
Reply from Ziphealth
Hi!
Thank you for taking the time to leave a review! We're truly sorry to hear about the trouble you experienced while ordering with us and the confusion around managing your account for billing and subscriptions.
Could you please log in and head over to the "subscriptions page" to cancel your subscription? Once that's done, you'll be able to remove any payment methods on the "payments" page.
We understand how frustrating unexpected issues with orders in transit can be. We've reached out for more information to help you further but haven't heard back yet. We'd be thrilled to keep assisting you and make everything right! Feel free to drop us an email anytime at care@rocketrx.com!
Thank you for being so easy to order…
Thank you for being so easy to order prescriptions. The process and everything else is so seamless.
7 November 2025
Reply from Ziphealth
Hi Christine!
We're happy to hear that ordering prescriptions was easy for you.
We appreciate you mentioning how seamless the process is, and we thank you for your feedback!
Reply from Ziphealth
Hi Perry!
We're happy to hear that our service was effective and punctual.
Thank you for your positive feedback; we appreciate it.
Reply from Ziphealth
Hey William!
We're happy to hear that renewing your order was simple and quick.
Thank you for your positive feedback; we appreciate it!
I like the idea of screening people…
I like the idea of screening people before you release a script to them, including myself. The knowlege that was provided on the medication. knowing about the red flags that can be an issue if not taken properly. Thank you for caring.
24 March 2026
Reply from Ziphealth
Hey Robert!
We appreciate your feedback and are glad you found the screening process and medication information helpful. It's important to us that everyone is well-informed about the process and our products!
Thank you for acknowledging our efforts! We appreciate your time!
Reply from Ziphealth
Hey there, Terry!
We're delighted to hear that you find reordering quick and easy! That's what we aim for!
Thank you for your positive review! It is greatly appreciated!
Trustworthy
16 August 2025
Reply from Ziphealth
Hi!
Thank you for taking the time to give us feedback!
It warms our heart to see you find us trust worthy.
We appreciate you sharing! Thank you so much!
Don’t do it
Don’t do it! What they don’t tell you is that the shipping charge is actually greater than the medication cost. By the time you’ve uploaded all your personal information, including photographs of your drivers license, you find out that the price is more than double what was
21 March 2026
Unprompted review
Reply from Ziphealth
Hi Lori!
Thank you so much for sharing your thoughts with us! We're really sorry to hear that the shipping charge seemed higher than the cost of your medication. Could you please check if expedited shipping was selected? Even then, it usually doesn’t happen often. We've just sent you an email so we can sort this out together.
We’re excited to make this a much better experience for you!
Reply from Ziphealth
Hi!
We're extremely happy to hear that our setup was easy to navigate!
Thank you for your positive feedback; we really appreciate it.
Very professional and well designed platform
I had a very positive experience with ZipHealth overall. The process was straightforward, efficient, and clearly designed with convenience in mind. From start to finish, everything felt streamlined — the intake was simple, communication was clear, and the turnaround time was faster than expected. For something that can often be a hassle, they’ve done a great job removing friction and making it easy to get what you need without unnecessary steps.
What stood out most was how user-friendly the platform is. The instructions were clear, the interface was intuitive, and there was no confusion at any point in the process. It feels like they’ve really focused on accessibility and ease of use, which makes a big difference, especially for first-time users.
They also seem to be doing a strong job on the operational side — timely responses, reliable fulfillment, and consistent follow-through. That kind of dependability builds trust, and it’s something a lot of similar services struggle with.
That said, there are a couple areas where they could improve. Adding more transparency around timelines — especially during processing and shipping — would help manage expectations even better. Additionally, a bit more proactive communication or status updates along the way would elevate the experience from good to excellent.
Overall, ZipHealth is doing a lot right. It’s a convenient, well-executed service that delivers on its promise, and with a few small improvements, it could easily stand out as one of the top platforms in its space.
25 January 2026
Reply from Ziphealth
Hello there!
Ah! We thank you for your lovely in depth review!
We're happy to hear that you found our platform straightforward and efficient.
We also really appreciate your feedback regarding transparency around timelines and proactive communication!
We'll use this information to further improve our current processing and shipping timelines provided when ordering as well as the emails we send updating patients of their order status!
Thank you again for your thoughtful review!
The lady I talked with was very…
The lady I talked with was very helpful, very knowledgeable.
17 December 2025
Reply from Ziphealth
Hello there!
We are happy to hear that the agent you spoke with was helpful and knowledgeable!
We appreciate you taking the time to leave us feedback.
Reply from Ziphealth
Hello!
We're happy to hear that we met your expectations!
Thank you for taking the time to share your positive experience with us!
The best there is!!!
The best there is! Don’t waste your money on anything else! I’ve tried others and they don’t compare!!!
12 October 2025
Reply from Ziphealth
We're happy to hear that you feel this way! We appreciate you sharing your positive experience; it means a lot to us. We value your business and look forward to continuing to serve you!
Quick and easy and also with a personal…
Quick and easy and also with a personal touch since my prescriber reached out and asked a couple of pertinent questions.
25 November 2025
Reply from Ziphealth
We're happy to hear that you had a quick and easy experience. We're glad our prescriber's personal touch and pertinent questions were helpful! Thanks for your feedback.
easy and discreet
It was easy and discreet to order online. Ziphealth was also cheaper than other sites.
9 March 2026
Reply from Ziphealth
We’re thrilled to hear your online order was easy and discreet! It’s great to know you found our pricing favorable compared to other sites. Thank you for choosing us.
So far the experience has been without…
So far the experience has been without problems. Hopefully delivery will go just as effortless
2 March 2026
Reply from Ziphealth
Thank you for your feedback! We’re happy to hear your experience has been smooth so far and expect your delivery to be just as effortless. If you run into any issues, our Customer Service team is always here to help. 😁️
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