You have been much better in distant times. Maybe l am just not among your selected customers. I am little interested in fashion, l am a toy collector. In this segment you decreased significantly. At... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The purchase went fine. Unfortunately the 5€ reduction code, which was sent to me by mail, did not work. Therefore I could not use it.
Company replied
To less information about the languages of the film
Company replied
4 Weeks delivery is way to long. But the clothes have a good quality
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- zavvi.de
3.2
Average
3K reviews
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Great value for money
Great value for money
I love the T-shirts! Good material that lasts long!
Also the transport may take a few days but I am well informed.
31 January 2025
Reply from Zavvi
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Ordered in Germany to send from…
Ordered in Germany to send from germany, Tavvy send from GB non EU , 11 workdays and No delivery
26 January 2025
Reply from Zavvi
Hi Breuer,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.
Kind Regards,
Stephen
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
low quality and slow shipping - but cheap
Kind of low quality clothing
A fukcing slow shipping.
You should expect 2-3 Weeks
But its pretty cheap
23 January 2025
Reply from Zavvi
Hi,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.
Kind Regards,
Stephen
The website is easy to navigate
The website is easy to navigate. Payment is effected without any hitches. I found what I was looking for at a competitive price.
30 January 2025
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
was great to find out you have to buy…
was great to find out you have to buy atleast 50euro for that 5euro newsletter coupon wounderfull.
TRY TO HIDE IT EVEN MORE.
25 January 2025
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
When paying with PayPal on an iPhone
When paying with PayPal on an iPhone, the process got stuck, constantly switching between PayPal and Zavvi, making it impossible to complete the payment.
23 January 2025
Reply from Zavvi
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem. We have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Glad to know Zavvi
Zavvi provides a fast and careful delivery, and offers lots of great 4Ks, Blu-rays & Box Sets with ok price tags.
20 January 2025
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Bad packaging when multiple items are…
Bad packaging when multiple items are shipped due to less inner protection... items arrive damaged, then follows bad customer service with bad return policy (Buyer has to pay). So there is some talk at forums about the shipping practices of zavvi. Unfortunately you lose clients with bad packaging and damaged items. Just saying
13 January 2025
Reply from Zavvi
Hi Joe,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.
Kind Regards,
Stephen
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy Shop Navigation and Register
I have found the Terminator 4k on this Site where Amazon and other retailers in germany are sold out already so thats positive experience for me.
26 December 2024
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
They are letting you buy goods which…
They are letting you buy goods which they dont have in store anymore, this leads to delivery times longer than 1 1/2 months and still waiting... Also their communication that the ordered article is on the way, is just a scam message. For days the provided tracking number is inactive and not scheduled for delivery. I thought I give this company a third chance to make good on their promises, but it seems they are not improving and just dont care about their customers.
11 November 2024
Reply from Zavvi
Hello Dennis,
Thank you for leaving your review.
I am sorry to hear of this issue. I have referred this to the relevant team who will contact you to assist further in due course.
Kind Regards,
Kayleigh
Delivery times were not met
Delivery times were not met. This meant difficulties for me, as I no longer live at this address. Not easy to reach either
3 December 2024
Reply from Zavvi
Hi Yanick,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.
Kind Regards,
Stephen
Everything is every time great
Everything is every time great. Ordered a few times and zero negative experience.
12 December 2024
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Payment issues on mobile
I had issues paying with PayPal on my phone—it simply wouldn’t work. I had to switch to my PC to complete the transaction, which was inconvenient. Other than that, the service was fine, but this payment issue needs to be addressed.
10 December 2024
Reply from Zavvi
Hello ,Thank you for taking the time to leave your review.
We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Kind Regards,
Jane
WTF...
As the title says... :-)
Perhaps your object of desire is also readily available
on amazon, ebay...
But when you WANT to buy, you often CAN'T...
They will then say: "Not enough money on your card"...
Even when you have thousands of euro, pound, or dollars on it.. They don't want your money, perhaps they prefer rubels/rubbel?
After my ranting: I will use THIS trader again.
Thanks!
OK, thank you for allowing me to correct this too early recommandation... After telling me my Creditcard is accepted, hours later i received a msg, there are problems with the payment, i should use another payment method... the other payment-option they then offer me, in a real wordl there are so many... was PAYPAL? Really? Only your other Paymnet-method yor are accepting is from your S***head CEO Elon Musk? Really? You dont get it!! Your lot are MAGA-People!!! Shbit on MAGA!!!
Shit on TRump!! Shit on Paypal !!! Shit on Elon Musk!!! Shit on you !!! Never again i will buy from your Store!!! Putin-Bots!!! MAGA-Bots!!! S***head-Bots!!! "Human"-Bots!!!
8 December 2024
Reply from Zavvi
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
waiting for shipment
A month ago I ordered a gift for my boyfriend especially in advance to make sure the package would arrive on time, but unfortunately there was no package... I tried to write to them what was going on and I got information that the package was waiting to be shipped, but that was 3 days ago and time is running out... Disaster
27 November 2024
Unprompted review
Reply from Zavvi
Hello Emilka,
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Kayleigh
Hey Zavvi Team
Hey Zavvi Team , i Hope you understand my englisch, i give my reset when my i have the t-Shirts, okay ?
Have Fun , Oldman Germany
18 November 2024
Reply from Zavvi
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Zavvi has improved enormously in the last few months!
I have to be honest and say that Zavvi's shipping quality (especially packaging) has improved tremendously over the last few months! It used to be a disaster, but now it's almost exemplary. Plus the option of being able to cancel flexibly before shipping. Top! I'm now happy to order from Zavvi again.
15 November 2024
Reply from Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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