ZAVA (France) Reviews 

9,668
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I contacted ZAVA because I had a few questions about using their services, as I’m not fluent in French and wanted to be sure I understood everything clearly. My call was answered by Flavien, who is bi... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Zava since June 2025. Throughout that time I have been nothing but content with the professional service provided and access to Montjaro as a product.I would like to take this... See more

Company replied

Rated 5 out of 5 stars

Super service. 1st time used - really easy. Very efficient. No problem at pharmacy in France, prescription in French and didn't have to pay for medication. Covered by standard healthcare here. THA... See more

Company replied

Rated 5 out of 5 stars

Got the prescription within the hour whereas there was no emergency // reliable // the only is to find out the pharmacy that accepts the "web doctor"'s prescription 👍👍👍👍 Wish you could expand... See more

Company replied

Company details

  1. #3 of 8 best companies in Doctor

About ZAVA (France)

Written by the company

Consultations médicales en ligne avec délivrance d'ordonnance si nécessaire, par nos médecins habilités.

Téléconsultations sans face-à face, sans rendez-vous, sur la base d'un questionnaire de santé et d'échanges écrits avec nos médecins. Retour du médecin en moins de 3h ouvrées si nécessaire.

Sujets de santé pour lesquels il est possible d'accéder à une téléconsultation sur ZAVA : Dysfonction érectile, Contraception, Cystite, Obésité, Dépistage et traitement ISTs, Problèmes de peau, Hirsutisme, Perte de cheveux, diagnostic sur photo etc.

ZAVA est un service d'Health Bridge Medical Ltd, société enregistrée en Irlande sous le N°648769.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

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4.8

All reviews

(9,668)

3,185 reviews in the last 12 months

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Rated 1 out of 5 stars

Online scam to get access to my financial info even before approval

Spent quite a bit of time completing the lengthy online form for qualification for weight loss Rx. I am a male. The only way I could submit my questionnaire was a consent to inform the company if I became pregnant (took screenshot of this gem.) Twice they wanted €, first for an expedited review, 2nd for payment for a dose of Wegovy -- even before I was approved. Was told I would receive word 2 days ago. Those days have come and gone without a word. Feels like a scam to get access to my credit/debit card information.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Très bien le service l’attention a nous…

Très bien le service l’attention a nous le patient

24 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Marcos,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Cinq etoiles

Excellent service, très réactif et ouvert à la discussion concernant les préoccupations et les options.

14 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Michelle,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

très simple

J'ai trouvé la démarche très simple : j'ai rempli un questionnaire et reçu mon ordonnance le lendemain.

8 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Tres reactive

Tres reactive, delai respecte, analyse pragmatique

9 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Manuel,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Accurate consultations

They are accurate in their consultations and reply back with the suitable Medical prescription fast

8 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Hello Bassima,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

Pas de problems

Pas de problems. Prescription rapide. Suivi ok.

4 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Matthew,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Extremely Satisfied

Flavian has been extremely helpful to me in this journey.

25 June 2026
Unprompted review
ZAVA (France) logo

Reply from ZAVA (France)

Hello,

Thank you for your review.

I am very pleased to learn I was able to help you. It was my pleasure to be there for you.

We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Dalila,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Super professionnelle

Super professionnelle

2 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Gabriela,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

top experience

26 May 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Jean-Marie,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Fast and efficient friendly and good…

Fast and efficient friendly and good advice

15 June 2026
ZAVA (France) logo

Reply from ZAVA (France)

Hello Lisa,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

Just perfect

Just perfect

26 May 2026
ZAVA (France) logo

Reply from ZAVA (France)

Hello John,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

Un service impeccable

Un service impeccable

24 May 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Ilhame,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Service parfait.

9 June 2026
Unprompted review
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Pascal,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Quick and easy to use

I have used this servicea few times and find it straight forward and quick.

14 May 2026
ZAVA (France) logo

Reply from ZAVA (France)

Hello Janet,

Thank you for your review.

I am very pleased to learn our services are useful to you. We thank you for your trust.

Have a great day,

Flavien
Team ZAVA

Rated 5 out of 5 stars

Super site!!

Super site!!

14 May 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Karine,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 5 out of 5 stars

Simple

Simple, un retour rapide

13 May 2026
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,

Merci pour votre commentaire.

Je suis très heureux d'apprendre que nos services vous sont utiles. Nous vous remercions de votre confiance.

Belle journée,

Flavien
Equipe ZAVA

Rated 4 out of 5 stars

I'm giving them 4* as they were very…

I'm giving them 4* as they were very quick and helpful. But, the reason why I haven't given 5* is because on the website, it states that the medication is priced between 80€ and 120€ for 84 Xenical tablets and they were actually 148 € in my pharmacy!! I'm english and if I was in England, I could get 3 x 84 boxes for £112!! It's a shame they are so expensive here.

11 May 2026
ZAVA (France) logo

Reply from ZAVA (France)

Hello Kirsty,

Thank you for taking the time to write a review. We really appreciate it, and we're happy that our services were useful to you.

The price mentioned on our website is only an indication. In France, the price of non-reimbursable medications is set by each pharmacy and can vary greatly from one pharmacy to another. We usually advise asking several pharmacies for their prices in order to choose the most competitive option.

If we have the opportunity to assist you again, we hope to earn 5 stars for your next request. Please feel free to contact us through your personal account. It would be our pleasure to help you.

Have a great day,
Flavien
Team ZAVA

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