Sandra was an absolute pleasure to deal with from start to finish. She was incredibly patient, helpful, and prompt in responding to all of my queries. The 8-seater table and 6 chairs were shipped... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sandra was an absolute pleasure to deal with from start to finish. She was incredibly patient, helpful, and prompt in responding to all of my queries. The 8-seater table and 6 chairs were shipped... See more
Company replied
We just got delivered another pair of very stylish barstools, making our interior complete with the other Zoco purchases. We do not only love the great Zoco Home products but also the excellent commu... See more
Company replied
What an amazing Team , Great communication from start to finish and the stools and quality are fantastic . regards Matthew Lynn
Company replied
I ordered two pillows, 80 Euro per pillow case. When they arrived they looked very different - and worse: one of them had a LOT of lose ends and was of much lower quality. I wanted to return them sin... See more
Company replied
Zoco Home is an interior design and decoration brand offering quality furniture, unique home decor and Interior Design services. Our products and collections are a representation of different cultures, appreciation of natural materials and traditional craftsmanship across the world. With Interior Design we like to keep it simple but significant, focusing on a minimalist Scandinavian design combined with Ethnic elements.
Carretera De Mijas 3.6km, 29650, Mijas, Spain
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an amazing Team ,
Great communication from start to finish and the stools and quality are fantastic .
regards
Matthew Lynn
Reply from Zoco Home
Sandra was an absolute pleasure to deal with from start to finish. She was incredibly patient, helpful, and prompt in responding to all of my queries.
The 8-seater table and 6 chairs were shipped all the way to Ireland and arrived in perfect condition. The courier service was excellent too — everything was fully tracked, and the driver even called when they were just an hour away.
I couldn’t be happier with the service, communication, and quality. I would highly recommend Zoco to anyone looking for a seamless and reliable experience!
Reply from Zoco Home
We just got delivered another pair of very stylish barstools, making our interior complete with the other Zoco purchases.
We do not only love the great Zoco Home products but also the excellent communication and services.
Reply from Zoco Home
I ordered Teak sunbed for my house in Greece. I had a very efficient service from Sandra who was responding immediately to my questions. She also got me a good price for the delivery on a small island d in Greece.
During all the delivery process she was very helpful and efficient.
We got our sunbed delivered today : they are very nice, exactly like the pictures on the website and look very durable. We are very pleased with our purchase and the service. Thank you
Reply from Zoco Home
We truly appreciated the great service we received from Zocohome and Sandra, they were very efficient amd have us great advice! Strongly recommend
Reply from Zoco Home
We love all the furniture we bought! The delivery was quick and very easy.
I would highly recommend this place if you were looking for Firstclass furniture in the region. The quality is outstanding.
Reply from Zoco Home
Dear Leticia & collègues from Zoco home,
Thank you so much for helping me choosing the right dining table with bench. It is hard to choose something so important for your living room from a photo. But as you made the effort to take some more pictures in your showroom and send me more pictures guiding me to choose the right table I got a good feeling. After that you kept helping me in the transport process and kept me updated about the delivery so I could prepare my home for the arrival of the new table. And it turned out exactly as I hoped and true to the colour on the pictures. Also the after sales was still very friendly. The whole process gave me an extremely friendly and helpful experience which I don’t get at many more stores these days.
Thanks again!
Heidi
Reply from Zoco Home
Very helpful customer service and extremely attentive.
Reply from Zoco Home
Leticia was really helpful and made the experience amazing
Reply from Zoco Home
Stylish Andaluz interior design and furnishing made from high-quality materials. The Zoco Home team also provided an excepcional online shopping and after-sales service.
Reply from Zoco Home
Dear Sandra, dear Zoco Home! Thank you for an excellent, even extraordinary service, helping us with a 5 years garanti on our 6 terrace chairs (Rattan) Thank you to the producer for accepting and following the overall policy, helping us the clients and Zoco Home (Sandra). Thank you for an excellent taste and for your enthusiasm. Saludos Chiropractor and wife - Mogens Dahl and Pia Windeballe, Fuengirola, Spain
Reply from Zoco Home
They were very professional throughout the sales process, from initial contact to delivery and installation of the wonderful sofa we purchased. We will definitely order another product from their catalog. Special thanks to Sandra for her professionalism and kindness.
Reply from Zoco Home
I just received my purchase from this shop, and the entire experience was smooth and genuinely pleasant from start to finish.
Communication was both professional and friendly—Sandra from customer service was especially helpful and made everything easy to navigate.
Delivery and assembly were completed exactly as promised and right on time, which I really appreciate. The product itself looks exactly as it did on the website, with no surprises—just great quality.
I’ll definitely be coming back to this shop and would happily recommend it to others looking for a reliable and enjoyable experience.
Reply from Zoco Home
Amazing customer service!
Communication and delivery superb.
Will definitely be back.
Reply from Zoco Home
Excellent service and high quality products!
Reply from Zoco Home
I absolutely love my new chairs, and the quality is amazing.
Reply from Zoco Home
I bougjt a sofa there. And sure it looks good but it is very expensive for the quality and mostly the comfort. So uncomfortable. I reget buying it!!
We had bought a table with a microcement top and after a while a crack appeared which became quite big in a short period of time, on the side of the tabletop. I contacted Zoco Home customer service and after a couple of emails and sending pictures of the damaged table, they agreed to replace the table. We have now received the new table which looks perfect. We are very satisfied with how smoothly and quickly Zoco Home handled our complaint.
Reply from Zoco Home
I had a delivery of a furniture from Zoco home and it was not really what I expected as it looked different in the showroom. I contacted customer service and they helped me out directly. I had the opportunity to change to a different product or the same product but with a different tone of the wood and that was exactly what I wanted. Perfect handled customer service and I will continue to be a loyal Zoco Home customer
Reply from Zoco Home
The best shopping experience I've had in a long time! Every piece of furniture and decor is stunning, you want to take everything home with you.
Highly recommend!
Reply from Zoco Home
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.