Yeslak Reviews 

Ordered an oximeter advertised on YouTube paid $72:00 for a good quality one and was sent a cheap $10:00 Chinese made one, when I tried to return they made All type of excuses like refund of 15% and I was advised to send it to a friend as a gift, they refused to take it back. They were working as a third party, so don't get fooled by the advertisement where you scan the QR code and you are led to believe you are getting a quality item.
These people can't be trusted, better off buying on eBay then you at least get proper support
Unhappy customer Tony P

Product was great and strait forward to install.i ended up having a small glitch and contacted the company and they provided a software update that was easy to install and its working amazing. A few co workers are now going to order for their tesla.

I have been buying from them for quite some time now and have always experienced excellent customer service, as well as excellent product quality. Highly recommended!

I bought the LED Ambient Light Upgrade Kit for my Tesla Model 3 (2022 AMD). The hardware works great and looks awesome. When I needed to adjust a feature (disable the overspeed warning), Yannie from customer support helped me resolve it very quickly and provided the correct firmware file. Excellent product and top-notch support!

product was fast i recieved it pretty quick but i wish the delivery company was better as i bought all together i wish it was delivered all together

I purchased the Tesla Aero Wheel Cover for my Model 3. They were put on precisely following the instructions and even looked at several YouTube videos to ensure I was doing it correctly. Don't get me wrong, I liked the look of them. Unfortunately, they do not stay on the car. After a few months, I had two that fell off while driving. So, I purchased another set to replace those that went missing. Lost another one a few months later. I took all four off the car and could clearly see the small plastic pieces that hold it to the wheel had snapped on 3 of the 4 tires. So, I took a picture, sent it to support email address for warranty. Complete waste of time. First, they asked me if I had a video of them falling off the car...how could I have a video when I'm driving and have no idea when they fall off. Then they told me to just buy another wheel cover. Ridiculous requests. I then asked them to warranty the wheel covers. I did get a yes, but then I also was told I would have to pay $65 to cover the "shipping and material costs" to send two more wheel covers. It's absurd that I have to spend $65 to cover their defective wheel covers. After another few months, I noticed on two of the wheel covers I had remaining that the tape was starting to come out of the wheel cover. I just went back to the factory wheel covers. These things were a complete waste of money. Will never order another Yeslak product as they don't stand behind their product.

Yeslak and their consultant Yannie have been excellent to deal with .. the quality of their product is first class only minor complaint I would have is that the door seal kit comes with zero instructions. I managed to make it work but it would’ve been good to have better directions as to how to and where they should be Install

Great product. Customer service fast helpful and efficient. Will purchase more

All ok !!! Perfect

I CAME ACROSS THIS COMPANY WHILE SEARCHING FOR AN ACCESSORY FOR MY TESLA, AND WHILE THE INITIAL PURCHASE PROCESS WAS FINE, EVERYTHING AFTER THAT HAS BEEN AN ABSOLUTE NIGHTMARE. THIS HAS BEEN ONE OF THE WORST CUSTOMER SERVICE EXPERIENCES I HAVE EVER DEALT WITH.

AT FIRST, THEIR CUSTOMER SERVICE APPEARED RESPONSIVE, BUT THAT CHANGED THE SECOND THERE WAS A PROBLEM. WHEN EVERYTHING IS EASY FOR THEM, THEY RESPOND. BUT WHEN THINGS GO WRONG, THEY DISAPPEAR AND RESPOND ONLY WHEN THEY FEEL LIKE IT, REGARDLESS OF HOW MANY EMAILS, WHATSAPP MESSAGES, AND WEBSITE MESSAGES YOU SEND THEM.

THEY SHIPPED MY PRODUCT TO THE WRONG ADDRESS BECAUSE THE ADDRESS INFORMATION WAS INCOMPLETE. THIS MISTAKE WAS CAUSED BY THEIR OWN NEGLIGENCE AND CREATED A COMPLETELY UNNECESSARY DELIVERY NIGHTMARE. THE PACKAGE WOULD NOT EVEN SHOW PROPERLY IN MY FEDEX ACCOUNT BECAUSE OF THE MISSING ADDRESS INFORMATION.

THEY EMAILED ME ON TWO DIFFERENT OCCASIONS CLAIMING THAT THEY HAD CONTACTED FEDEX TO FIX THE PROBLEM. HOWEVER, AFTER CALLING FEDEX AROUND SIX DIFFERENT TIMES ON DIFFERENT DAYS, I WAS TOLD THE EXACT SAME THING EVERY TIME: NOBODY FROM THIS COMPANY HAD CONTACTED THEM, AND NO REQUEST HAD EVER BEEN SUBMITTED TO CORRECT THE ADDRESS.

THE ONLY THING I WAS ASKING FOR WAS A SIMPLE ADDRESS CORRECTION BEFORE THE PACKAGE REACHED THE FINAL DELIVERY LOCATION. THIS COULD HAVE EASILY BEEN FIXED AND WOULD HAVE PREVENTED ALL THE DELAYS AND FRUSTRATION THAT FOLLOWED. INSTEAD, THEY FAILED TO TAKE ACTION, FAILED TO COMMUNICATE PROPERLY, AND LEFT ME TO DEAL WITH THE CONSEQUENCES OF THEIR MISTAKE.

WHEN DELIVERY DAY FINALLY ARRIVED, JUST AS EXPECTED, THE PACKAGE COULD NOT BE DELIVERED BECAUSE THE FEDEX DRIVER DID NOT HAVE ENOUGH INFORMATION TO LOCATE MY CONDO. THAT IS WHEN THE REAL HEADACHE BEGAN. THE PACKAGE WAS DELAYED, FEDEX HAD TO TRY TO GET THE CORRECT INFORMATION FROM THE SHIPPER, AND THERE WAS EVEN A POSSIBILITY THAT THE PACKAGE COULD HAVE BEEN REFUSED AND SENT BACK.

THIS ENTIRE SITUATION WAS COMPLETELY AVOIDABLE. A RESPONSIBLE COMPANY WOULD HAVE TAKEN CARE OF THE ISSUE IMMEDIATELY, COMMUNICATED CLEARLY, AND MADE SURE THEIR CUSTOMER DID NOT HAVE TO SPEND DAYS CHASING DOWN ANSWERS. INSTEAD, THIS COMPANY CREATED A PROBLEM, FAILED TO FIX IT, AND LEFT ME TO CLEAN UP THEIR MESS.

CHOOSING THIS COMPANY WAS ONE OF THE BIGGEST MISTAKES I HAVE MADE WHEN PURCHASING A PRODUCT ONLINE. THEIR LACK OF ACCOUNTABILITY, POOR COMMUNICATION, AND TERRIBLE CUSTOMER SERVICE ARE UNACCEPTABLE.

DO YOURSELF A FAVOR AND DO NOT BUY FROM THIS COMPANY. THERE ARE PLENTY OF OTHER COMPANIES OUT THERE THAT OFFER BETTER PRODUCTS AND ACTUALLY VALUE THEIR CUSTOMERS.

THIS COMPANY SHOULD BE EMBARRASSED BY THE WAY THEY HANDLE CUSTOMER PROBLEMS. SHAME ON THEM!!!

They explicitly say they ship from local warehouse but my order shipped from China (and ridiculously slow, taking days just to move from one zone to another of the same warehouse) so it hasn’t arrived in Italy after TWO WEEKS. And it’s two banal sunshades, not a refrigerator or something huge. First and last time with Yeslak.

Quick response on my question; prompt delivery, great products, good service.

As a new Tesla owner, I was excited to upgrade my experience with accessories. As it turned out, I had some issues/questions with some of the items ordered. I reached out to customer service several times, and they always answered immediately . Questions were answered and problems (my ordering the wrong item) solved. I highly recommend this company both for their customer service and the quality of their products .

Ordered roof sunshades for my Tesla Model 3. Fast delivery and great support from Yeslak. Recommend this seller

I bought a set of centre hub caps from Yeslak. There were no issues related to delivery, the quality of the caps is impressive and having recently fitted them to the car they look outstanding.
This is a good firm with which to deal. I found them both polite and helpful. Not to labour the point but the centre hub caps look impressive.
Well done.

My order was lost by UPS. As soon as I contacted Yeslak was contacted a replacement was on its way to me. Fantastic service!

As a professional mechanical engineer, I am used to dealing with manufacturing tolerances and structural integrity. What Yeslak shipped to me, however, is simply an absolute disgrace and a danger to any Tesla.

I ordered their roof rack expecting the high-quality product they advertise on their website and push through YouTube reviewers. Instead, I received what can only be described as second-rate scrap.

Here are the facts:

Structural Danger: The rear rubber bases are completely the wrong shape. Instead of sitting securely on the metal frame, the rubber overhangs and rests directly on the car's glass roof. Putting any load on this is a perfect recipe for shattering your roof on the first bump you hit.

Embarrassing Build Quality: The metal castings were so poorly manufactured that someone at their factory literally had to cut slots into them with a hand saw just so the plastic covers could somewhat fit.

Missing Hardware: Their website and videos clearly show a proper metal torque wrench for installation. I received a cheap, flimsy orange plastic toy that is completely useless.

The most hilarious part of this entire experience was their customer support. When I complained that the parts didn't fit, they sent me an "up-to-date" installation video. That video perfectly proved my point! It showed a demonstrator using high-quality, perfectly molded rubber and clean metal castings. They literally handed me the proof of their own bait-and-switch operation: they make a premium version for videos and influencers, but ship defective, hand-sawed garbage to actual paying customers.

I have used Thule products my whole life—they actually cost less than this Yeslak rack, and the fit is flawless every single time.

Do not buy this unless you want to risk your glass roof and enjoy arguing with customer service over parts that look like a middle school shop class project. Avoid at all costs!

I have ordered a sunshade cover for my Model Y and never received it. Their customer service keeps saying that it is "on its way", while the courier with the tracking number says it has already been delivered - without any proof of delivery of course - so now I have lost my money and not even received the item ordered. Ridiculous

Very long delivery time (almost 2 months!) and I had to pay customs in Norway on top of price, I thought that was included in the free shipping.