Youtrust Reviews 

1,154
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

really simple and easy tp get contracts signed and have a full paper trail , ~EU~ based company which is a bonus. Signing your own docs is free which is handy. Wish they could add two factor authentic... See more

Company replied

Rated 3 out of 5 stars

Lacks a lot of useful options you can find on competitors websites. When uploading a doc other than pdf format, the font and its size is automatically changed, not very nice if you work with Wor... See more

Company replied

Rated 4 out of 5 stars

The service did what I needed. I required a certified e-signature, and the process was straightforward and worked as expected. However, I was surprised to learn that canceling the subscription re... See more

Company replied

Rated 5 out of 5 stars

This contract signing app is incredibly intuitive. Easy for my clients and stakeholders to use, no matter what language and location. Just brilliant - AND European so it's all safe under GDPR and the... See more

Company replied

Company details

About Youtrust

Written by the company

Trust a European company committed to compliance and security.

🇪🇺 Choosing Yousign (Youtrust) means selecting a European company that upholds the highest standards of compliance and security. We are committed to providing a legal and secure solution that meets all European regulations, including GDPR, ensuring the confidentiality and protection of your data. Our customer service is designed to support you at every step, offering guidance that reflects the quality and reliability expected in the European market.

🌍 As a certified B Corp, Yousign is proud to be part of a global community of companies that balance purpose and profit. This certification demonstrates our dedication to high standards of social and environmental performance, transparency, and accountability. By choosing Yousign, you are partnering with a company that values sustainability, responsibility, and a positive impact on society, ensuring your business aligns with ethical and conscientious practices.

🚀 We invite you to explore the benefits of our service with a 14-day free trial, completely commitment-free. As part of the prestigious French Tech 120 in 2023, Yousign is recognized for its innovation and growth in the tech industry. Experience firsthand why more than 35,000 users have trusted Yousign for their digital signature needs. Discover the seamless experience, reliability, and expert support that make us stand out in the industry.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(1,154)

412 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

what a scam.

what a scam.
liked about providing QUALIFIED (CERTIFIED) signature, based on a monthly fee of 36 euro / month.
collected the money and then said that I have to forwared further 400 euro just to obtain ONE signature.
refused to refund the money.
had to cancel my credit card.
Bunch of scummbags.

3 March 2024
Unprompted review
Youtrust logo

Reply from Youtrust

Hello, we’re sorry to hear about your dissatisfaction. To clarify, obtaining a Qualified Electronic Signature (QES) with Yousign is possible either individually through a monthly plan with an add-on or in packages of 10 QES when subscribed to an annual plan. These options are designed to adapt to different usage needs. If there was any confusion regarding the process or pricing, we invite you to contact our support team at support@yousign.com so we can address your concerns directly and assist you further.

Rated 1 out of 5 stars

VERY BAD COMPANY

VERY BAD COMPANY
I NEED UN ELECTRONIC SIGNATURE .FOR THAT I HAVE TO SUBSCRIBE FOR UN PRO PROGRAME YEARLY SUBSCRIPTION MORE THEN 500EURO, AND BUY MORE THEN 20 SIGNATURES ALL COST ME MORE THEN 1000E.

SUPPORT TEAM JUST SEND ME AUTOMATIC EMAIL , AND EVEN DONT ANSWER MY QUESTION ,

DONT TRUST THEM VERY BAD COMPANY ,

I HADE A VERY BAD EXPERIENCE

5 December 2023
Unprompted review
Youtrust logo

Reply from Youtrust

Hello, we're sorry to hear about your negative experience. To clarify, obtaining a Qualified Electronic Signature (QES) does require a subscription, as well as the purchase of individual signatures, which can result in higher costs depending on your needs. We strive to provide a comprehensive service, and we regret that our support did not meet your expectations.

Rated 1 out of 5 stars

Terrible company

Terrible company, I purchased and canceled the same day after I noticed I could not use their service and they are declining to refund despite the fact I canceled hours after the payment was submitted and the Pro services were never used.

4 October 2023
Unprompted review
Rated 1 out of 5 stars

False advertising. No eIDAS. Avoid.

No eIDAS compliance despite claiming it on their website. Customer sales agent quite frankly told me if I was after eIDAS compliant provider to look elsewhere. But the website claims otherwise! Shambles. Save your time and money and look elsewhere.

18 June 2021
Unprompted review
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