Viking Mode by Mjølner Reviews 

467
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the items and the beautifully presented packaging that makes every single gift truly special. People also mention that browsing the online store is completely straightforward and the overall delivery service is impressively fast and reliable. Consumers consistently highlight how exceptionally helpful the support team is when providing guidance on merchandise. However, some customers also noted frustrating issues with items occasionally arriving damaged due to inadequate protective packaging materials. A few reviewers experienced minor delivery mix-ups, postal returns, or discovered unexpected scratches on their newly delivered products.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made, look like the... See more

Delivery service

Users describe satisfaction with the delivery service, noting prompt shipping times and items arriving in... See more

Quality

Consumers find quality to be positive, frequently praising the outstanding craftsmanship, beautiful design,... See more

Order

Customers had positive experiences with order, noting that ordering was easy and everything arrived well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Choosing birthday gifts for my partner is extremely difficult particularly when history matters as he teaches history and avidly researches cultures and im not talking lightweight google. I purchased... See more

Company replied

Rated 5 out of 5 stars

I bought a 300ml horn with stand and leather strap for my son’s birthday and he was super impressed with it (it’s a beautiful, high quality vessel) - now my grandson wants one. The whole transaction w... See more

Company replied

Rated 5 out of 5 stars

My friends recommended "the Viking Restaurant" but didn't mention how extraordinary the food was, the wonderful serve, breathtaking cocktails, and cozy and lively atmosphere. The Viking theme is... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Kept in touch all the way through. From despatch to delivery date. I knew that I was working with a reputable company and didn't feel anxious at any time that I ha... See more

Company replied


Company details

  1. Home Goods Store
  2. Glassware Store
  3. Jewelry Store

Written by the company

A Norse inspired luxury lifestyle brand specialising in jewellery, homewares, leather goods and apparel brought to you by the clans at Mjølner.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

467 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(467)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast ordering

Fast ordering. Quick shipping and items arrived in beautiful perfect condition

12 March 2026
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Skäl Scott! glad to hear everything made the journey safely! We pride ourselves on quick turnarounds and high standards, so your feedback means a lot to our warehouse vikings!

Rated 5 out of 5 stars

Swift delivery and what I received…

Swift delivery and what I received looks better than the pictures on their site. Cheers guys!

7 March 2026
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Skäl Viking Aaron! Thanks for the 5-star review! We’re happy we could get your order to you so quickly and that it exceeded your expectations. We appreciate you being part of the clan!

Rated 5 out of 5 stars

Best gifts ever!!!!

I ordered a selection of gifts for my partner, I was blown away when they arrived. The quality of the products are outstanding, you can really tell a lot of care and attention goes into what you create. Everything felt thoughtful, well-made, and genuinely special, not just your standard gift.

What really set it apart for me, though, was the handwritten card. It wasn’t just a generic note, it was written in old school Viking font, it felt personal, meaningful, and beautifully done. That extra touch made the whole experience feel so much more intimate and memorable.

On top of that, your customer service was exceptional. Everything was smooth, communication was great, and it just felt like you genuinely care about your customers and the experience you’re providing.

I couldn’t recommend your company more highly, such amazing products, incredible quality, and service that truly goes above and beyond. I’ll definitely be ordering again.

1 August 2025
Unprompted review
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Skål Lara! Thank you so much for the incredible review. It warms our hearts to hear that the spoils were well-received and that your partner felt the spirit of the craft. We take great pride in those handwritten cards—using the old-school script is our way of keeping the tradition alive. We’ll be sure to tell the team their 'care and attention' didn't go unnoticed. We look forward to seeing you back for your next raid!

Rated 1 out of 5 stars

I have repeatedly tried to contact you…

I have repeatedly tried to contact you about an exchange. I have given my email and my phone number and not a single response. "We respond within 2 days" Should be changed to "We do not respond and we hate our customers"

23 February 2026
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Reply from Viking Mode by Mjølner

Hi Trae, we are truly sorry for the silence on our end. That is definitely not the experience we want for you. As we discussed, to make amends we have processed a full refund and sent out a replacement ring for you two weeks ago. We want to make sure those reached you safely, if you don't see them in your records or at your door, please reach out to hello@vikingmode.com.au so we can track them down for you immediately.

Rated 3 out of 5 stars

This is the second time I've ordered…

This is the second time I've ordered dinner ware. When this set of 4 dinner plates first arrived it had been very poorly packaged and several of the plates were broken. Aus Post specifically sent it back themselves. Replacement set was much better packaged and no damage

24 February 2026
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Reply from Viking Mode by Mjølner

Hi Josh, thanks for the review. We’re sorry the first set didn't make it through the journey safely, but we’re glad the replacement set arrived exactly as it should have. We’ve shared this feedback with our dispatch team to ensure our packaging stays at that higher standard. We appreciate your support and your patience

Rated 5 out of 5 stars

Very happy customer

Choosing birthday gifts for my partner is extremely difficult particularly when history matters as he teaches history and avidly researches cultures and im not talking lightweight google. I purchased a drinking horn, beard kit including the axe comb, the fenrir cuff and the cook book. I was pleasantly surprised by the quality of the items and he absolutely loves the horn the comb and cuff. I also loved the presentation of the gifts. Absolutely 💯 impressed with your service

22 January 2026
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Reply from Viking Mode by Mjølner

Skål Terri! Choosing a gift worthy of a true scholar of history is no small feat, so we’re honoured you trusted us. We’re thrilled the horn, cuff and axe comb earned their place, and that the craftsmanship and presentation lived up to expectation.

May these pieces serve him well at many feasts to come!

– The Viking Mode Team ⚔️

Rated 3 out of 5 stars

I purchased a set of 4 Horned drinking…

I purchased a set of 4 Horned drinking cups a few weeks ago weeks ago as a present for my "Viking obsessed" son's Birthday. When he opened the packaging on the 15th, he discovered a scratch in one of the cups. I immediately sent a message via Messenger and email containing pictures to which I never got a reply or any attempt to rectify the matter. Just silence. This is especially disappointing as we had his birthday dinner there a few days earlier and it was our enjoyment of the service that encouraged me to buy the cups there.

12 January 2026
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Reply from Viking Mode by Mjølner

Hi Kenny,

We apologise for your order arriving with a scratched horn and for missing your original messages.

We’ve just emailed you and would be happy to arrange a replacement horn, along with an extra gift as an apology for the delay.

Thank you for bringing this to our attention. We appreciate the opportunity to make this right and restore your confidence in us.

– The Viking Mode Team ⚔️

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Always impressed by the quality of the products; the packaging is beautifully done and the shipping is prompt.

16 January 2026
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Your words honour us. We’re glad the craftsmanship, presentation, and swift delivery continue to meet the mark. Thank you for recommending Viking Mode — we’ll keep forging goods worthy of the hall.

– The Viking Mode Team ⚔️

Rated 4 out of 5 stars

I had a really good experience with…

I had a really good experience with Viking Mode by Mjølner. The products are good quality and look exactly like what’s shown on the website. Ordering was easy, delivery was quick, and everything arrived well packed. The Viking style feels authentic and well made. Overall, I’m very happy with my purchase and would definitely shop with them again.

13 January 2026
Unprompted review
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Skäl Viking Nick! We appreciate you taking the time for giving us such lovely feedback, please let us know if there's anything we could do to improve your next bounty!

Rated 5 out of 5 stars

The item arrived in a timely manner

The item arrived in a timely manner in good condition. The horn is loud enough to wake the trolls (and the neighbours)

6 January 2026
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Thank you for the 5-star review!

We’re glad to hear your horn arrived safely and is doing its duty — waking trolls and neighbours alike is exactly what it was forged for.

Thanks for supporting Viking Mode, and may your halls always echo loudly ⚔️

– The Viking Mode Team

Rated 5 out of 5 stars

Great quality

Great quality

1 January 2026
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Skäl Marni! Thank you so much for your kind words <3 we look forward to providing you with more treasures from the longhouse in the future!

Rated 5 out of 5 stars

Very Happy!

Was very unprepared and ordered late for a Christmas gift - still arrived in time! Larger than I thought but gorgeous! Will definitely be ordering again!

19 December 2025
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Reply from Viking Mode by Mjølner

We’re so glad your order arrived in time for Yuletide and that you loved it — bold, beautiful, and just as it should be. We look forward to helping you source more treasures in the future!

Rated 5 out of 5 stars

Petite Drinking Horn and Stand

I bought a 300ml horn with stand and leather strap for my son’s birthday and he was super impressed with it (it’s a beautiful, high quality vessel) - now my grandson wants one. The whole transaction was seamless - from trackable postage to delivery. Very highly recommended.

11 December 2025
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Skål! 🍻 Thank you for the kind words — we’re so glad your order arrived in time for Yuletide and that you loved it. We truly appreciate the support and look forward to welcoming you back again!

Rated 5 out of 5 stars

5 star customer service!

5 star customer service!
An unavoidable glitch with order was sorted out so easily and completely to my satisfaction.
Already a repeat customer, I will return!

9 December 2025
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Thank you Viking Cat for the glowing feedback we’re happy we could resolve the issue quickly and make things right! Your continued support truly means a lot to us, and we look forward to your return to the longhouse! Skål!

Rated 3 out of 5 stars

Disappointed - bent blade

Shipping was fast, and the item is undeniably cool, but I’m highly disappointed as it came with a bent blade.

As this was a gift I didn’t open it and notice this until it was gifted, and it was upsetting for me to know I’d gifted something of low quality to my partner, especially with how much it cost.

1 December 2025
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Hi Britney,
Thank you for your feedback and for bringing this to our attention. We’re very sorry to hear the axe arrived with a defect, this isn’t the experience we aim to deliver, especially for a gift. We’ve reached out to you directly to arrange an appropriate replacement and make this right. We appreciate you giving us the opportunity to resolve it.

Rated 5 out of 5 stars

Perfect gifts for everyone

Quick delivery item was exactly as described, and beautiful boxes and velvet drawstring bags to keep them in (was not expecting to come so beautifully boxed) Amazing

4 December 2025
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

We’re so glad you loved the gifts, we spend a lot of time sourcing the perfect Bladesmiths and our warehouse vikings always love to hear that their presentation doesn't go unnoticed! It means a lot to hear the packaging was a welcome surprise, we thank you for the kind words, and we look forward to welcoming you back again!

Rated 5 out of 5 stars

Quick postage lovely packaging

Quick postage lovely packaging

1 December 2025
Viking Mode by Mjølner logo

Reply from Viking Mode by Mjølner

Thanks for taking the time to say such kind words! We’re glad the delivery was swift and the packaging hit the mark. We really appreciate the support!

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