Celeste Adore Reviews 

981
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 647 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the personalized items are beautifully crafted, arriving in lovely individual boxes that make them wonderful presents for loved ones. Consumers also appreciate receiving regular shipping updates and finding a helpful support team who readily assist whenever ordering mistakes happen. However, some people mentioned frustrating delays with delivery times, particularly when ordering around the busy holiday season. A small group of people felt that the overall product quality did not match the advertised standards, describing pieces that felt cheap or showed wear very quickly.

What people talk about most

Product

Customers had great satisfaction with the products, frequently praising the beautiful personalized jewelry,... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the personalised items are... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that packages arrive quickly and... See more

Order

People report positive experiences with order, highlighting simple processes, beautiful packaging, and... See more

Customer service

Consumers find customer service to be exceptionally helpful, highlighting quick response times, prompt query... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered jewellery on this website after clicking on an ad accidentally while browsing social media. They had a buy on get on free offer so started browsing. Got 2 beautiful initial and birthstone neck... See more

Company replied

Rated 5 out of 5 stars

I ordered a necklace featuring my children's initials, and I couldn't be happier with it. From the moment it arrived, I knew it was special. The craftsmanship and quality exceeded my expectations,... See more

Company replied

Rated 5 out of 5 stars

Lovely personalised items that look great quality! Purchased as gifts for granddaughters so will see how they wear! Lovely personalised interaction via email. A great buying experience. Great value... See more

Company replied

Rated 5 out of 5 stars

The Celeste Adore jewellery is personalised and the pieces are lovely and of a high standard. Apart from the quality of the irems, for me what makes Celeste Adore stand out is the customer service r... See more

Company replied


Company details

  1. Jewelry Store
  2. also in
  3. Fashion Accessories Store
  4. Jeweler
  5. Jewelry Designer

Written by the company

Celeste Adore | Personalised Waterproof Jewellery with a lifetime replacement guarantee, loved by thousands of customers worldwide.

Lifetime Guarantee

Waterproof & Tarnish-Free Jewellery

Crafted from premium materials, every Celeste Adore piece is designed to last a lifetime. Our jewellery is 100% waterproof, tarnish-free, and hypoallergenic, so you can wear it every day with confidence.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

981 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(981)

589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt efficient delivery

Prompt efficient delivery , very happy with purchases . They are for Christmas present and know the recipient will love them . Would definitely buy again

2 November 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hello Annita, so heartwarming to read you’ve got some beautiful Christmas surprises. We’re thankful your order reached you so quickly and that you’re pleased with your purchase.

Thank you for taking a moment to share your experience and for your warm support. It’s a pleasure to know you’d shop with us again. 💛

Rated 1 out of 5 stars

I wouldn’t recommend

I wouldn’t recommend buying from here. The returns process is unnecessarily difficult and involves jumping through far too many hoops.

I appreciate that underwear is a tricky item when it comes to hygiene and returns, but products should come with protective hygiene stickers so customers can try them on safely and still return them if they aren't suitable.

When shopping online, you can't know whether something will fit or suit you until you've tried it on.

Just avoid purchasing although to avoid the issue all together.

On a separate note, the bras give me Mrs Doubtfire vibes in person.

4 November 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Jennifer,

It seems you contacted the wrong business. Just to clarify, this is Celeste Adore, and we sell jewellery. It sounds like your query may be intended for them instead.

We recommend reaching out directly to their customer service team, as they’ll be best placed to assist you further with your request.

Wishing you the very best in getting everything sorted.
You now know where to come if you're looking for amazing jewellery. 💛

Rated 4 out of 5 stars

Looks nice time will tell if it…

Looks nice time will tell if it tarnishes. I did not realise that the company is based outside of Ireland and it was a long time from purchase to receiving any email or update on my order. The order took much longer than expected so if ordering for Chrismas you MUST order early. Great deals and maybe they could emphasise how each piece is handmade which explains the long wait.

29 October 2026
Unprompted review
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Reply from Celeste Adore

Thank you for sharing such thoughtful feedback. We’re pleased you like your piece and appreciate your patience while it was being prepared and delivered. Each personalised piece is carefully crafted, which does take time, and we understand how important it is to receive timely updates throughout the process. While courier delays can sometimes occur outside our control, we’re always happy to assist and keep you informed wherever possible. If you ever have questions or need assistance with an order, please feel welcome to contact us at hello@celesteadoresupport.com.

We are also grateful for your suggestion about making our handmade process clearer and will certainly keep this in mind. We truly appreciate you taking the time to share your feedback with us. 💛

Rated 5 out of 5 stars

Beautiful jewellery at great prices

Beautiful jewellery at great prices. This is the second time i have ordered from them after seeing an ad on instagram! Brill communication, packaging and delivery, can’t fault them xx

1 November 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous products

Very easy to order, fast delivery. The necklaces are gorgeous, my girls will love them. And a great deal too!

27 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Tania, what a beautiful gift for your girls. We’re glad you found the ordering process very easy, enjoyed the great value, and had your necklaces arrive so quickly.

Thank you so much for choosing Celeste Adore for your gifts and for sharing your experience with us. 💛

Rated 5 out of 5 stars

The website was easy to explore and…

The website was easy to explore and pictures were beautiful and clear. Pieces that were chosen are represented as per advertisement. Delivery was quick and packing well done.

2 November 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hello Courtney, it’s great to hear you found browsing our website simple and that the photos gave you a clear idea of each piece. We’re also pleased your jewellery matched what you had seen online and arrived promptly, well packaged, and ready to enjoy.

Thank you for sharing your experience with Celeste Adore. 💛

Rated 5 out of 5 stars

I bought the initial necklace and…

I bought the initial necklace and bracelet for my daughter I love them will be given to my daughter on the 5 th November

15 October 2026
Unprompted review
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Reply from Celeste Adore

Hello Tina, choosing something special for your daughter makes the gift all the more meaningful. We’re so happy the initial necklace and bracelet caught your eye. Thank you so much for choosing Celeste Adore and for sharing the story behind your purchase with us. We truly appreciate it. 💛

Rated 5 out of 5 stars

Excellent experience lovely necklace

Excellent experience lovely necklace

29 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Karen, it's such a pleasure to know that the necklace was a lovely part of an enjoyable shopping experience. Thank you for supporting Celeste Adore and taking a moment to share your kind words. 💛

Rated 5 out of 5 stars

My daughter is going to love her…

My daughter is going to love her jewellery, thank you so much ❤️

30 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hello Jane, what a thoughtful gift for your daughter. We hope she adores her new jewellery and enjoys having the pieces chosen especially for her. Thank you so much for letting Celeste Adore be part of your gifting moment. 💛

Rated 5 out of 5 stars

Beautiful piece of Jewellery

Beautiful piece of Jewellery. Delicate and fine. The recipient is going to love it.

29 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Maureen, we’re so pleased you appreciate the delicate design and fine details of the jewellery. Thank you so much for sharing your lovely feedback and for choosing Celeste Adore. Your support is truly appreciated. 💛

Rated 5 out of 5 stars

Lovely jewellery very happy delivery…

Lovely jewellery very happy delivery long thiugh

29 October 2026
Unprompted review
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Reply from Celeste Adore

Hello Angela, it's so sweet to know that your jewellery brought you so much joy. We appreciate your patience while your order made its way to you, and we’ll certainly keep your feedback about delivery in mind. Thank you for choosing Celeste Adore. We truly appreciate your feedback. 💛

Rated 5 out of 5 stars

Lovely pieces and well presented in…

Lovely pieces and well presented in lovely gift box.

18 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Ali, we’re so touched that you loved your pieces and their presentation. We put care into every little detail, so it’s great to know the gift box added to your experience. Thank you so much for sharing your kind feedback and for choosing Celeste Adore. 💛

Rated 5 out of 5 stars

Great!

Lovely necklace. Great quality and nicely presented. Quick delivery too. Thank you!

28 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hello Kirsty, it's so nice to hear that everything came together so beautifully, from the quality and its presentation to the delivery. Thank you so much for taking the time to share your experience. We hope you enjoy wearing your new piece. 💛

Rated 4 out of 5 stars

A god chain for my sister

26 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Nancy, what a lovely gift for your sister. We hope she enjoys wearing her new chain and that it becomes a treasured addition to her jewellery collection. Thank you for choosing Celeste Adore for such a thoughtful gift. 💛

Rated 5 out of 5 stars

Beautiful necklaces !

20 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hello Eileen, we’re so pleased our necklaces caught your eye. Thank you so much for your kind words and for choosing Celeste Adore. 💛

Rated 4 out of 5 stars

they have the best gold and silver

22 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Lorraine, it’s wonderful to read that you love both our gold and silver pieces. Thank you for sharing your feedback and for making Celeste Adore part of your jewellery collection. 💛

Rated 4 out of 5 stars

Good Product!

Good Product!

23 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hello Sophia, we're deeply grateful for simple and sweet feedback like this, which always brightens our day. We truly appreciate your support for Celeste Adore. 💛

Rated 5 out of 5 stars

Beautiful necklaces one quite small but…

Beautiful necklaces one quite small but very pretty

1 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Jacqueline, we’re so touched to know you find your necklaces pretty and love their delicate look. We appreciate you sharing your thoughts with us, including your feedback on the size. Thank you so much for choosing Celeste Adore. 💛

Rated 5 out of 5 stars

Fast delivery

Fast delivery, beautiful products, had a query answered within a couple of days, no problems

22 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Mrs. Julia, it’s such an honour to hear that your order arrived quickly and that you love your jewellery. We’re happy we could answer your enquiry and make everything simple for you. Thank you for supporting Celeste Adore and sharing your experience with us. 💛

Rated 5 out of 5 stars

Ordering easy delivery quick and the…

Ordering easy delivery quick and the jewellery is gorgeous

13 October 2026
Unprompted review
Celeste Adore logo

Reply from Celeste Adore

Hi Miss Conlon, we’re so glad that the ordering process was simple and that your jewellery arrived quickly. It’s so nice to read that you love your jewellery, too. Thank you for choosing Celeste Adore and for sharing feedback about your experience with us. 💛

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