Viking Optical Centres Reviews 

Amazing service. Great communication. Binoculars were serviced & came back better than new!! Thank you so much!

I ordered the binoculars on the 12 August, arrived the next day. Got them as a gift for my better half, she absolutely loves them. I’ve tried them and can honestly say they are superb, the clarity compared to some of my binoculars is like night and day. Many thanks to Viking for the gifts that came with them, very much appreciated 😊. Would totally recommend Viking optics, and totally recommend these bins too. Many thanks all. Ian.

Opticron Discovery WA ED 8 x 32 bought at great price and delivered safely the next day.

I have difficulty getting a clear view with binoculars but tried a friend's before buying.

Looks like Viking Optical sell a very wide range of makes and should be worth visiting in person for a try out

After accidentally damaging my binoculars, I contacted the team to ask about repairs and was very impressed by how quickly they responded. Communication was great throughout the whole process and my binoculars were returned very promptly, fully repaired via tracked delivery. Great customer care and after-sales support. Would highly recommend.

Viking were very helpful in helping me with my problem,
they advised on the necessary course of action and how
long it would take. They also said that the courier would
let me know when the binoculars would be deliverd.
I can not praise them enough. Thank you again for an
excellent service.

Good company to deal with. Dropped off my Kowa99 Prominar Scope for a minor repair under warranty. All sorted and in addition a nice service on the Scope. Well packed and returned by overnight courier.

I sent my binoculars off to Viking after popping in for a quick repair whilst visiting the area. What amazing service! They returned them to me looking like new at a very reasonable price. They came back via a reliable courier really fast. Many thanks. It’s great to have them back.

Excellent service, binocs repaired promptly & returned by post. Thanks to the Edinburgh shop!

Was not sure what to do about my damaged Olympus binoculars which were a birthday gift to me about 10 years ago. Felt I could not throw them out and they sat in my car boot for three years as I dithered! The free repair assessment process was really attractive to get a professional opinion before chucking them. Paid for the postage and really pleasantly surprised to be advised they could be repaired, lenses recalibrated and an overall clean and service for what was I felt a really fair price! The communication from staff was really excellent throughout the process. Chuffed to bits! Thank you.

Very pleased with the service I received. My binoculars have been returned to me good as new.

Very helpful advice regarding a repair to my scope. Replacement part posted out with detailed advice on how to fit. Very satisfied customer

I needed a replacement set of objective lens covers for my Viking binoculars. I contacted the retailer from whom I'd purchased them, and within three days my replacement covers arrived free of charge. What great service!

Excellent service really helpful got my new eyecups for my Swarovski binoculars in a matter of days at a very reasonable price will definitely recommend them thank you very much for your prompt service

Was in the shop today 23 .7.26 brilliant service very helpful and friendly service got a nice pair of 8.5X 42 Swarovski. Can't wait to get out and about now .. cant remember the lady's name who served me she was from Stirling I remember that lol ...thank you again

I had lost one of the lens cap on my Viking binoculars. I contacted them and was advised they would take a few days to deal with my very small query. It took a little longer (a day or so) than they anticipated and as a gesture when they contacted me offered to give the cap free, no p&p either. Excellent customer service thank you.

Just needed a rubber eyecup for my bins, exactly the right one delivered. The people I spoke to were friendly and knowledgeable. Would totally recommend Viking optical LTD. When I need anything else optically related, I’ll definitely go back as a first port of call. Many thanks all. Ian Twentyman.

I sent my Celestron Skymaster binoculars to Viking for repair. I was told to begin with by Edward the cost of the repair and the postage back and this is what was charged with no hidden extras. I would like to thank Viking for their friendly and informative customer service (Edward) and for their quality and speed of the repair, even though it was a make of binoculars that Viking don't retail themselves. An excellent service from Viking all round. Thank you, Len Holden

Absolutely brilliant service. Filled in the form, sent binoculars in, 1 week later I had a phone call with a quote for the clean and repair. All the work done and binoculars returned as good as new in the most secure packaging possible. A really good experience for this customer.

Brilliant can’t be faulted. Friendly service from knowledgeable people. Special mention to Jack who couldn’t be more helpful. Would definitely use again.

I received wonderful and the most courteous support. I highly recommend Viking Optical