Viblo Reviews 

76
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers had a great experience with this company. Users frequently point out that the website is wonderfully intuitive and simple to navigate for producing online videos and digital content without any major trouble. Consumers consistently praise the incredible customer service, describing the helpful staff as extremely prompt, supportive, and exceptionally efficient when solving technical problems. Some reviewers were not happy with the subscription model, reporting frustrating experiences regarding free trials and unexpected card charges. A few other people also felt that canceling active memberships was quite difficult, though customer support frequently stepped in to process quick refunds for them.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is smooth, user-friendly,... See more

Subscription

Reviewers express mixed feelings about their subscription experiences. While many customers highlight... See more

Staff

People report positive experiences with staff, highlighting their supportive and professional nature.... See more

Response time

Customers report positive experiences with response time, highlighting prompt and effective communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

4/5 stars, It worked super well and makes ranking videos very simple. However, I ran into a few problems while downloading but I contacted them and they got it fixed pretty much right away and they ex... See more

Company replied

Rated 4 out of 5 stars

very easy way to make online content but would have been 5 stars if it wasn't for the fact that %70 of the time downloads TikTok vids with no sound and sometimes it does. also you'd expect to make as... See more

Rated 5 out of 5 stars

This is rlly good. Viblo is a rlly great plattaform, i used to make videos and i reached more of 100k in one week or month, its really god. And his support services are 10/10. Try viblo now. I have a... See more

Company replied

Rated 5 out of 5 stars

The website itself is really easy to use and has a extremely good interface. Definitely my go to when it comes to video making. Customer service is top notch too, both quick and effective.

Company replied


Company details

  1. Software Company

Written by the company

Viblo is an all-in-one AI video creation platform built for creators, entrepreneurs, and brands who want to grow on short-form platforms without spending hours editing or relying on expensive teams. We help users turn ideas into high-performing short-form videos using AI-powered tools designed specifically for platforms like TikTok, Instagram Reels, and YouTube Shorts. From content ideation to video creation, Viblo simplifies the entire workflow so creators can focus on consistency, creativity, and growth.


Contact info

4.2

Great

TrustScore 4 out of 5

76 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(76)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

I was in a free trial for a week then…

I was in a free trial for a week then rightfully charged after the Trial. I did not use Viblo once the purchase was made. About a week later I asked for a refund, and within 4 minutes the amount was refunded & deposited back into my account. Ive never had an experience like that before on the positive side. There a real chance if I come back around to clipping Viblo is the way I will most definitely go! Thank you again for the speedy service. Now I can pay a bill thats due! Can't express how much this means to me. TY again!!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Refund

Forgot to unsubscribe from the premium plan however the support team helped me out quickly with a refund.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time don't bother its removed 2 hours of my editing progress because of a subscription i already had (7 day free trial) you cant even save the video because that's also locked behind a paywall

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Didn't use the app much

Didn't use the app much, but they charged me after my trial has ended while i wasnt planning on using the app anymore. but after contacting support they gave a prompt response with a refund for me. Seems like a business by fair people.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

An excellent customer experience and a…

An excellent customer experience and a very helpful exception

I reached out to Viblo after realizing I had been charged $25 for a subscription renewal that I couldn’t afford at the time. I explained my situation and asked if they could make a one-time exception to their refund policy.

They were incredibly understanding and issued a full $25 refund and canceled my subscription immediately so I wouldn’t be charged again. The response was also very quick.

I really appreciate Emman and the Viblo support team for treating me with kindness and understanding. Sometimes good customer service is simply having a real person willing to look at the situation and help and that’s exactly what happened here.

Thank you, Viblo!!

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Platform needs a few tweaks

I chose Viblo to create some content for my new channel based on a guru that recommended them for certain features. While some of those features were brilliant, others either did not work or were missing. I contacted support who were absolutely superb - helpful, honest, knowledgeable and very reactive. They cancelled my subscription but I will definitely be using them again in future once they've ironed a few things out. Their excellent support pushed this from a 3 to 4 star review from me and I believe the platform will be a game changer soon for creators :-)

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Liars

I was buyed the subscription beacuase kellan hannebry was saying that and he was lying he didnt mention he is the owner of that thing and he is lying

12 June 2026
Unprompted review
Rated 1 out of 5 stars

this scam ass company offers free trial…

this scam ass company offers free trial but when you go to try and cancel the cancel subscription button is missing . I emailed them but no response of course, and then these scammers want to try and go ahead and charge me 49.99.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Company is so proffesional

Company is so proffesional! My son apply on VIBLO platform to make some AI video, he used my VISA card, and Viblo charged my account for monthley rate around 30$, but he did not do anything. I wrote email VIBLO team for support, and thay answered to me in a few day, that my money will be back on my account. We exchanged a few email, and I have got my cashback on my account.
I respect your company, because you are so profeasional, and you take care about your reputation in this time of cheat.
Thank Emman, member of your suport team who help me.

All the best in the future!!
Nikolina.

16 July 2026
Unprompted review

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