Experience with Vivino was fine. The winery that accepted our order shipped late and then because we qualified for free shipping, I assume they sent it FedEx ground, which took forever. Hopefully our... See more
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Some bottles of the order were as expected but 2 were not . The two in question were different from the other 4 and although not bad wine were just not as the other 4 which were as i remember this win... See more
Found some nice new Cabernet Sauvignon through Viviano. Only problem was the three bottles were shipped to me and received today yet the individual bottles were a little bit warm due to the v... See more
There are many selections at rather moderate prices. But I had to wait to receive a message of shipping. I asked their support team and everything went well.
Company details
About Vivino
Written by the company
With over 70 million users and growing, Vivino is the world’s largest wine app and online marketplace, trusted by millions to discover and buy the right wine every time.
Explore thousands of wines from top producers and trusted local retailers, all carefully selected to match your taste. Read real, unbiased reviews from the world’s largest community of wine drinkers to make confident choices.
Take advantage of seasonal offers and curated recommendations, and enjoy a smooth, secure shopping experience powered by reliable fulfillment partners.
Premium Features for a Better Experience
Vivino Premium enhances your wine journey with access to exclusive deals, personalised match scores, restaurant wine list scanning, and an ad-free experience — all designed to help you find the perfect wine, faster.
Stay Informed with Vivino News
Our Wine News section keeps you up to date with curated content, from top-rated wine recommendations and seasonal pairing guides to beginner tips and trends in organic, vegan, and biodynamic wines.
Always-On Customer Support
Our support team is here whenever you need us. We offer 24/7 assistance through our chatbot, with the option to connect with a live agent during support hours.
Trusted by Millions
Vivino is trusted worldwide by users who want to discover and enjoy wine with confidence. Join the community and find your next favourite bottle today.
Contact info
114 Sansome Street, suite 1320, 94104, San Francisco, United States
- Vivino offers chat support
- Please visit https://www.vivino.com/contact if you need any support from our customer service team.
- vivino.com
3.9
Great
24K reviews
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Very good price and service
2 September 2026
Still waiting for news 10 days after…
Still waiting for news 10 days after the order was placed and 8 days after money were withdrawn from my bank account
26 August 2026
Excellent place for wine lovers
25 August 2026
A huge choice of quality wines
A huge choice of quality wines. Hassle free service and very reliable. The only way to buy wine.
25 August 2026
Helpful to wine refrigerator maintenance
Good alternatives of wine in which any interest is shown, with helpful ratings and comments.
Delivery of purchases is confirmed, with path / progress documented.
4 September 2026
I didn't receive the package
25 August 2026
I use Vivino for finding great values
I use Vivino for finding great values. I love the free delivery with my premium membership.
4 September 2026
You owe me money
25 August 2026
Good speedy service
25 August 2026
The carrier launched the cardboard box…
The carrier launched the cardboard box in the garden over the entrance gate, as nobody was at home.
Just luck prevented bottles to get broken.
Apart from that, everything very well.
25 August 2026
Wine took way too long to ship
Wine took way too long to ship. I left 2 weeks from order time for it to arrive. Now I see it arrives the day after I leave on a trip.
25 August 2026
Ordered several days ago
Ordered several days ago, still not received order, requested Vivino support about shipment several times, but no useful answer...very bad experience
25 August 2026
Everything worked well
Everything worked well, and even when a problem occurred, it was quickly rectified.
25 August 2026
Stupid Australia Post didn't ring the…
Stupid Australia Post didn't ring the doorbell, didn't1 leave a card to say they had been, but instead dumped the wine at the local post office. Very inconvenient!! Will NOT be ordering again and will be spreading the word to my extensive list of connections not to order this way!! Appalling service!!
2 September 2026
very good service
Selection of wine is good. Prices can be good or high -you need to check. Service generally very good.
24 August 2026
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