The transaction was seamless and never had any issue at all. The agent, Mr. Sinbad has an excellent customer service. I was able to book effortlessly and he was able to cover all my questions about my... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lee is exceptionally helpful, very knowledgeable and have a lot of patience. He helped me and my husband including our dogs to our upcoming trip back to Philippines. If you want to experience an eas... See more
Company replied
Bloom is knowledgeable. She explained every detail of your services & their respective cost. She was patient and persistent. She patiently made a comparison of prices between agencies. And really w... See more
Company replied
Lady was patient, through, explaining everything, polite. Efficient person i would definately hire her for my business. Kristi will hopefully book my 2nd trip to Philippines i think in September or O... See more
Company replied
Company details
Written by the company
Vagamo is a travel platform that seamlessly combines the convenience of online bookings with the personalized service of experienced travel agents. Whether you're planning a quick getaway or a long-haul adventure, Vagamo makes booking affordable flights simple and stress-free. With over 20 years of experience in the travel industry, we have established strong partnerships with major airlines, allowing us to offer exclusive deals and discounts you won't find anywhere else. Our innovative dual booking model provides flexibility to suit your needs—choose the autonomy of booking online or the expertise of our travel agents for personalized assistance. At Vagamo, customer satisfaction is our top priority. Our team is dedicated to providing exceptional service and ensuring you have the best travel experience possible.
Contact info
United States
- +1 888-444-9403
- info@vagamo.com
- vagamo.com
4.7
Excellent
812 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a good fare for my flight
Got a good fare for my flight. Agent was very helpful and informative.
15 July 2026
I'm very happy with the service that…
I'm very happy with the service that Casanova provided us. He was extremely professional, helpful and friendly. He really took the time to make sure that all of our wishes were filled. I highly recommend using this company. Thanks again.
22 July 2026
Clair is the best and she is very…
Clair is the best and she is very polite caring and exhibits an exceptional professionalism. I STRONGLY RECOMMEND HER FOR ANY AWARD. The reason, I was talking to her for a long time and do not know the dates. But she has a patience. No words to appreciate.
21 July 2026
Reply from Vagamo
We appreciate your kind words about Clair! It’s always great to hear that they provided the exceptional service we strive for. We can’t wait to assist you again!
Reply from Vagamo
Thank you for mentioning Katness! We’ll make sure they know how much you appreciated their help. We look forward to working with you again soon!
Waylon is really good and knowledgeable…
Waylon is really good and knowledgeable and give me very good deal thanks waylon
20 July 2026
Reply from Vagamo
Your kind words about Waylon mean a lot! We’re happy to have been part of your journey and look forward to assisting again!
everything went ok very helpful thanks
20 July 2026
Reply from Vagamo
Thank you for the great rating! We’re thrilled you had a wonderful experience with us and can’t wait to assist you on your next luxurious trip.
Reply from Vagamo
Thank you for the wonderful review! It’s always a pleasure to know our travelers are happy. We’re excited to help plan your next luxury escape.
An outstanding service
20 July 2026
Reply from Vagamo
Thank you for your generous review! We’re proud to have earned your trust, and we can’t wait to assist with your next luxurious journey.
Rodel the agent i talked with was very…
Rodel the agent i talked with was very knowledgable and efficient in his job.
19 July 2026
Reply from Vagamo
Thank you for recognizing Rodel! We’ll be sure to share your appreciation with them. We’re happy to know they made your experience a positive one!
Reply from Vagamo
So glad to hear Girish made your experience great! We’ll pass along your appreciation and can’t wait to help with your next trip!
She gave me a listen ear
18 July 2026
Reply from Vagamo
Thank you for the great rating! We’re thrilled you had a wonderful experience with us and can’t wait to assist you on your next luxurious trip.
A wonderful experience booking my ticket.My agent was patient with me and assisted all the way. Grateful to to all of them.
It was a wonderful experience. I even learnt better way to use my phone to extract information while booking my ticket. My agent- Ajax thought me that.
18 July 2026
Reply from Vagamo
So glad to hear Ajax made your experience great! We’ll pass along your appreciation and can’t wait to help with your next trip!
Reply from Vagamo
We’re so glad to hear you had a positive experience! Thank you for choosing Vagamo, we look forward to supporting you with your future trips.
Very knowledgeable and calm
16 July 2026
Reply from Vagamo
We’re delighted to hear you enjoyed your experience! Your trust in Vagamo means everything to us, and we’re excited to help you plan more luxury travel.
Reply from Vagamo
Thank you for recognizing Avis M! They take great pride in delivering the best service, and we’ll make sure to share your feedback with them.
The Service Rep.
16 July 2026
Reply from Vagamo
Thank you for your wonderful feedback! We strive to make every trip memorable, and it’s great to know we succeeded. Looking forward to assisting you again!
I had to cancel my flight and they told…
I had to cancel my flight and they told me they were going to give me credit back, but the credit is only good for the exact flight with the exact airlines which is not correct. Credit is credit,it should be applied to whatever flight I want. they’re basically just trying to keep my money.
15 July 2026
Unprompted review
Reply from Vagamo
Dear William,
We appreciate you taking the time to share your feedback. We're sorry to hear about your experience and would like to better understand the situation so we can investigate it thoroughly. A request for more details has been sent to you through this platform, and we would be grateful if you could take a moment to provide the information. Your feedback is valuable and will help ensure the appropriate team addresses your concerns.
Warm regards,
Great Customer interaction
The transaction was seamless and never had any issue at all. The agent, Mr. Sinbad has an excellent customer service. I was able to book effortlessly and he was able to cover all my questions about my pet dog who will be travelling with us. Great job Sinbad! Keep it up and you're so commendable!
14 July 2026
Reply from Vagamo
Thank you for your thoughtful review! We’re so pleased to hear that Mr. Sinbad was able to help you with your travel plans. They’ll be thrilled to hear your feedback!
Excellent customer service
15 July 2026
Reply from Vagamo
Thank you for your wonderful feedback! We strive to make every trip memorable, and it’s great to know we succeeded. Looking forward to assisting you again!
Very good service
15 July 2026
Reply from Vagamo
Thank you for the great rating! We’re thrilled you had a wonderful experience with us and can’t wait to assist you on your next luxurious trip.
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