I accidentally ordered a curved radiator instead of a straight one. One call, which was answered quickly, and James resolved my error without any fuss. A confirmation email arrived within minutes t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I accidentally ordered a curved radiator instead of a straight one. One call, which was answered quickly, and James resolved my error without any fuss. A confirmation email arrived within minutes t... See more
Company replied
There was an issue with the radiator we ordered from UK Radiators (damage to the surface coating), so we had to order another radiator locally so our bathroom fitters were not delayed. I sent a messag... See more
Company replied
When ordering I queried the valve types I needed with the Ladder / bathroom radiator to get the valve heads oriented where I wanted . The advice was good and all is well with the installation . Thank... See more
Company replied
I purchased a radiator along with some valves, choosing both 10mm and 15mm versions to cover my installation options. However, what I actually received were two identical 15mm valves, with one sim... See more
Company replied
Written by the company
At UKRadiators.com, we’re looking to heat things up. Not in a 50 Shades of Gray way. More in a cosy-night-in-with-the-cats kind of way. To cut to the chase—we’re just here to make sure everyone in the UK has a properly heated home.
That’s why we started UK Radiators - to give you valuable information, and put an end to choosing between quality and affordability.
So, while other companies are busy cutting corners, we’re here to give it to you straight. Honest advice, high-quality designs, and lasting warmth.
Why? Because we’re the greatest.
✔️ Up to 25-year guarantee
✔️ Enormous range of radiators and accessories
✔️ All heat outputs independently tested by us to confirm efficiency
✔️ Genuine, helpful advice from our customer service team
Unit C, Caxton Court Newcomen Way, Severalls Industrial Park, CO4 9TG, Colchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stunning radiators, excellent delivery, speedy service and even when I had ordered wall stays which were not needed, responded quickly to arrange a return. Highly recommended and very pleased.
Reply from UKRadiators.com
Delivery schedule was on time.
Packaging was excellent.
Radiator is fantastic, fittings for 2 types of installation included and it's the brightest whitest Radiator I've ever seen.
Excellent.
Reply from UKRadiators.com
Stock what I needed and I can rely on your speedy service. That is why I am a repeat customer
Reply from UKRadiators.com
Reply from UKRadiators.com
Received very quickly and we opened it to check - not really to put it in yet though
Reply from UKRadiators.com
Pretty fast delivery
Nice looking rad valves ordered 3 pair in last two weeks.
Not put to the test yet due to weather.
Reply from UKRadiators.com
Easy to use website and delivered when they said. Good product as well.
Reply from UKRadiators.com
Fantastic company. Staff very helpful and curteous. Radiator is perfect. Good pricing. Delivery as expected and on time.
Reply from UKRadiators.com
Second time using uknradiators and can definitely say first class service in price, offers, selection and delivery. Would highly recommend
Reply from UKRadiators.com
Reply from UKRadiators.com
James was really helpful, sorted out my query without fuss or drama. Great Job
Reply from UKRadiators.com
When ordering I queried the valve types I needed with the Ladder / bathroom radiator to get the valve heads oriented where I wanted . The advice was good and all is well with the installation . Thank you.
Reply from UKRadiators.com
I accidentally ordered a curved radiator instead of a straight one.
One call, which was answered quickly, and James resolved my error without any fuss.
A confirmation email arrived within minutes too.
Great service, thank you James
Reply from UKRadiators.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.