uhomes.com Reviews 

2,547
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 894 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, kind, and responsive throughout the entire housing search journey. Consumers note that helpful agents consistently go above and beyond to answer questions quickly and provide valuable guidance. Reviewers highlight that the overall booking process is remarkably smooth, fast, and completely stress-free from start to finish. Some reviewers were not happy with occasional issues regarding promotional terms or specific agent communications. A few individuals mentioned encountering distinct difficulties with promised cashback incentives or experienced less than ideal interactions with representatives.

What people talk about most

Staff

Customers report positive experiences with staff, highlighting helpful and dedicated assistance throughout... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consultants are courteous,... See more

Service

Consumers find service to be exceptionally positive, praising the friendly staff and quick responses.... See more

Response time

Customers consistently note positive experiences with response time, highlighting how agents are always... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as fast, smooth, and stress-free.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Siddhant. He was quick to respond, patient with all my questions, and when my first application fell through he found me another option and got my reservation sorted quickly. Rea... See more

Company replied

Rated 5 out of 5 stars

I was struggling to find the right accomodation for me, given the time constraints I faced at the time. The booking process was more straight forward than I thought and I received much of the help a... See more

Company replied

Rated 5 out of 5 stars

The service was excellent! The staff member (P’Itim) provided great advice and closely followed up on my booking through every single step of the process. Being able to reach out to the company and st... See more

Company replied

Rated 5 out of 5 stars

Isabella helped us book our accommodation and she was very clear and helpful throughout the whole process! I really appreciated being guided through with everything and it made our booking experience... See more

Company replied


Company details

  1. Apartment Rental Agency

Written by the company

Founded in 2015, uhomes.com is a leading online platform dedicated to providing comprehensive housing solutions for international students. Over the years, uhomes.com has evolved into a global leader in the student housing sector. Aspiring to be the dictionary for student housing, we aim to offer seamless, reliable, and efficient rental experiences to students around the world. With strategically located offices in major cities such as New York, London, Mumbai, and Ho Chi Minh City, uhomes.com exemplifies a truly global footprint. Our international team is dedicated to supporting students and property partners across diverse markets, ensuring that our services meet the unique needs of students in various regions. uhomes.com is built on a foundation of innovation, integrity, excellence, and community. These core values drive our mission to be the home for students away from home and our vision to become the world’s leading platform for student housing solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,547)

857 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Experience – Honest & Trustworthy

I had a really good experience with Uhomes. I’d especially like to thank Shubham Dhamapurkar, who helped me throughout the booking process. He was very polite, honest, and patient in answering all my questions. He made the whole process smooth and easy for me and was always helpful whenever I needed assistance. I really appreciate his support and professionalism. I would definitely recommend Uhomes to other students looking for accommodation.

3 September 2026
Rated 5 out of 5 stars
uhomes.com logo

Reply from uhomes.com

Hello Huy,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

All of the services impress me over and…

All of the services impress me over and over again. Whenever I got a chance, I would recommend it to my friends.

31 August 2026
uhomes.com logo

Reply from uhomes.com

Hello,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 3 out of 5 stars

It would be better if the whole process…

It would be better if the whole process was online and didn’t require a consultant to book it for me.

1 September 2026
uhomes.com logo

Reply from uhomes.com

Hello Ebube,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Very kindly guys!

1 September 2026
uhomes.com logo

Reply from uhomes.com

Hello Zekai,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

So amazing

So amazing
The room is clean

31 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Nguyen,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Very good and supportive staff!

Very good and supportive staff!

31 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Thao,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Uhomes assist me really

Uhomes assist me really, especially my agent, Phương Anh, she helps me a lot.

29 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Minh,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

good good good

good good good

19 August 2026
uhomes.com logo

Reply from uhomes.com

Hello,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

Sara was extremely helpful through the…

Sara was extremely helpful through the entire process and even post check in to use she’s been always there. Amazing agent

19 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Anvitha,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

The service quality is decent

The service quality is decent. The staff were always responsive and timely, and they tried their best to help me. The communication was good as well

24 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Phong,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

The rental place offered to me has a…

The rental place offered to me has a really good location which is near to all amenities I need and it has a lovely atmosphere too

9 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Thai,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 5 out of 5 stars

my experience with uhomes has been…

my experience with uhomes has been great so far. Im in touch with Dhruv he made everything super smooth.

27 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Ayushi,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

Rated 4 out of 5 stars

good service!

24 August 2026
uhomes.com logo

Reply from uhomes.com

Hello Leo-Paul,

Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.

We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.

If you have any further suggestions or feedback, please don't hesitate to share them with us.

- Team uhomes.com

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