Ubereats Reviews 

Update.
I took the time to notify UberEats on the App and they have refunded my order. I therefore retract my complaint, as they can't do anymore than that.

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Delivery took 30 mins longer than advertised for a 70 Euro order, and then the entire food order was freezing cold.

I reported this on the Uber Eats App and I get the message, "Sorry for the Inconvenience, but there's no refund".

Food was reheated and binned.

Stop diverting drivers to other pick ups whilst on a delivery and complete the job first. Refund as the food was cold accept it was in the wrong . I ordered from KFC driver picked up order and diverted to another pick up before delivery to me. The food arrived cold I refused it complained to Uber who refused to refund. What a shower of idiots. Don’t use them stay away because he diverted the food arrived 17 mins late and not edible

Waited almost 2 hours for the food, drivers switched multiple times then said there’s no one to deliver do I want to pick it up. A joke of a delivery service

Ordered food, waited 1.5 hours, nothing arrived. Contacted support and they told me to wait longer. Eventually the order was marked as delivered when nothing showed up at my door.

Disgraceful. Said they delivered, another courier dropped up, asked for the code, said another courier dropped it, got code job done. Contacted uber eats but after hours, nothing 50 euros , gone. Barge pole company. BTW, use shelter companies , so cannot contact their , so called, head office

the drivers can’t speak English, they drop your order wherever they want, take a picture that the order is delivered. Then the customer will do absolutely NOTHING

To often wrong items in deliveries. In my case almost in 50% of orders. Customer service is nonexistent and refunds is always incorrect (to small)

Terrible customer service. They messed up orders and when I contacted customer service they were terrible. Final straw with this company was when I had a VERY bad experience with one of the drivers. He was beyond rude! Once again customer service were of no help. Would not use them again

Do not order from this company made an order said food was delivered we never got the food and was charged for it when we contacted customer service we were told the driver was at our address waiting but on the map it showed she was at a complete different address so got told by customer service nothing they can do They wont refund us our money...will never use uber eats again Worst customer service ive ever dealt with and no wonder the reviews are really bad...Cant see this company lasting here to be honest

Absolute disgraceful customer service. I ordered food tonight and the delivery driver was on the wrong road. I texted him during the delivery giving him instructions and rang him. He marked the order as delivered and took my money without ever delivering the food. Customer service said it was my fault! And they weren’t going to assist me. Even though I sent them a screen grab of the chat proving I was assisting him and he was lost. The are literally refusing me a refund for goods not received with is basically against the law. Will never ever order from this crowd again.

Twice in the row part of the order was missing

Drivers are dirty and have masks around there chin not on the face
Over charge every time

Absolute joke of a place. €2.41 for a service charge and higher delivery fees than any other delivery service for food I’ve ever seen I will not recommend this to any friends or family or anyone who sees this. Makes sense why you get so many discount codes. Complete rip off!

Money recovered from Paypal - My daughter ordered food. Never arrived. Driver, Hichem phoned, told him it never arrived and he said he would redo the order. Never heard from Hichem again. Uber Eats refused to deal with us on the night, said it was marked as delivered, nothing they can do so I opened a claim with Paypal. No way was I paying for dinner for someone else. Refused to engage with Paypal. AVOID - SCAMMERS

Worst app and customer service ever! I ordered McDonald's breakfast and it cost 23 euro I waited for my order when nothing arrived I checked d app order section and it showed it had been cancelled so I presumed something went wrong as 2 of us were in the house and no doorbell rang and no missed calls.....I then placed another order but had to order burgers as gone 11am now thinking I was being refunded fir my breakfast as it said cancelled and I did not cancel! Turns out I got no refund for the McDonald's breakfast and I got no food.....uber eats said someone delivered but no answer well 2 of us there and noone came so that was lies!