UNDEROUTFIT Reviews 

50,820
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,537 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible comfort, soft materials, and reliable supportive fit of the garments, often noting that they feel like wearing nothing at all. Shoppers also truly appreciate the generous and flexible return policy, alongside a responsive support team that makes purchasing completely risk-free and easy. However, some reviewers were not happy with the return process, mentioning frustrating difficulties in obtaining shipping labels or unexpected policy restrictions. A few other people also felt that the sizing was occasionally off for certain styles, leading to unexpected challenges when trying to exchange items.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the bras are extremely... See more

Quality

People report positive experiences with quality, highlighting that the products are well-made and durable.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exemplary and prompt support during... See more

Return policy

Consumers find return policy to be positive and appreciate the generous windows and easy-to-use portals. Many... See more

Order

Customers had positive experiences with order, highlighting an easy process and fast shipping with tracking.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered from Underoutfit because of their free return policy. I wasn’t sure how the bras I wanted would fit so having that policy made shopping easier. I found several types that I love. Highly re... See more

Rated 5 out of 5 stars

I was skeptical of the internet hype but wow bra 459 comfort shaping is fantastic. Comfortable and supportive! Unlike pullover bras, it has adjustable straps and back closure so you can get a perfect... See more

Rated 5 out of 5 stars

Great bra. Easy to wear all day — including into the evening! The neckline works for everything I've worn it with. It gives me the support I need, including the sides/under-the-arm area. The colors ar... See more

Rated 5 out of 5 stars

UNDEROUTFIT has saved me time and money for a couple of years now. Saving me from buying numerous bras that were not only expensive, but also uncomfortable,(many of which ended up in the donation bag... See more


Company details

  1. Underwear Store

Written by the company

UNDEROUTFIT IS A GAME CHANGER It took us almost two years to get to this point. Two years of imagining, designing, experimenting, fitting and producing Underoutfit’s innovative line of shapewear and undergarments.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(50,820)

763 reviews in the last 12 months

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Rated 5 out of 5 stars

Thought package was missing. It was hiding from our storms.…

I have changed all of my bras and panties over to this brand. The quality and fit are wonderful. Very comfortable too.
I was unable to find z I package delivered yesterday 9/3/26. The photos showed the h e correct delivery l I cation and address yet I was unable to locate it. Customer service was very helpful in attempting to help me locate it. I was looking after dark because c we had a few hours of severe storms and wind but still couldn't locate it. I went out this morning and found the package! It had blown off my delivery table and was in a black shipping bag under nearby flowers and on black mulch! Definitely hsrd to see at night!
Customer service was so very helpful. I highly recommend these products, both bras and I panties, and the wonderful customer service representatives.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered at least three times…

I have ordered at least three times because I love the comfort bra with non-adjustable straps. They wear well and easy care. Also, they last for years. I re-order only when the oldest ones show some wear. Thank you for making this bra.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Finally I have found a bra that fits…

Finally I have found a bra that fits and feels amazing. I had a third breast reconstruction last January. I hadn’t found a bra that would fit my wide band size and be comfortable. Now I can say I finally found the perfect bra. I liked the underwear I purchased slso. Win win.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable and Supportive …

I was skeptical of the internet hype but wow bra 459 comfort shaping is fantastic. Comfortable and supportive! Unlike pullover bras, it has adjustable straps and back closure so you can get a perfect fit. I chatted with someone or AI to determine the size to order.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I can’t say enough about this company

I can’t say enough about this company! Not only are the bra’s amazing and comfortable but the customer service is exemplary! I ordered a bra that was perfect for what I was looking for. Ordered another one and it wasn’t quite right, upon returning for exchange they actually told me to keep and donate that one. Wow! Who does that!!! Anyway ordered another one in its place and return amount was spot on, within a half hour???? Who does that this day and age?!?! Thanks again owners! Telling everyone I know about your concern and care! Satisfied customer. Jody

13 August 2026
Unprompted review
Rated 5 out of 5 stars

These are the absolute BEST bras I have ever owned

These are the absolute BEST bras I have ever owned and will never buy anything but Under outfit bras going forward. The sports bras with the sewn in pads are AMAZING. I also love the return process that gives you 90 days to test them out and not problem with returning them. I ordered the wrong size once and I was able to exchange them with no problem at all

8 January 2026
Rated 5 out of 5 stars

Their products are AMAZING and their…

Their products are AMAZING and their return policy looks great too but I LOVE everything I've purchased. Keep up the great job UNDEROUTFIT. I'm so glad I took a chance on you on FB.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

I used to be a loyal fan of this company

I’ve probably purchased over 40 bras from them over the last few years. I buy 10 at a time and wear one every day before washing. I had one for about 12 months and it was clearly defective. The hook somehow made it its way inside the fabric. This had never happened before in the 5+ years I had owned them. I reached out to under outfit since I felt this was a rare exception to their warranty policy. I even sent photos. They denied my claim numerous times to the point where I’m questioning buying bras from them in the future. I had previously recommended them to many friends, but no longer do so.

6 June 2026
Rated 5 out of 5 stars

A bra that works and feels great!

A bra that works and feels great!
I have tried so many bras and spent so much money; it isn’t funny. I love this bra because it fits well and has no wires. The straps do NOT fall down my shoulders. And it looks and feels good.

I’d highly recommend these bras.

20 August 2025
Rated 5 out of 5 stars

I am 77 years young and like to be…

I am 77 years young and like to be comfortable in my clothes. ALL of the bras I have owned in the past were not! I found under outfit on fb and thought what do I have to lose, 180 days to return! Well I ordered 2 and I wore my first one today! I LOVE IT !!!! SO comfortable and it fits perfectly and it's so soft and smooth to the touch. I will definitely be buying more soon!!!!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable Bra

I only bought 1 bra to see what I thought and I fell in love with the comfort and fit that I have 10 now. I must admit I never had a bra that throughout the day you didn’t need to pull down or pull the straps back up. Shipped fast and I am happy.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Old Ladies Helping Their “Girls”

I felt instant comfort and lift when I put the bra on…even wore it while sleeping. I ordered 4 more AND got my sister and cousin hooked on the UnderOutfit bras…We are a bunch of Old Ladies in our 60’s 😂

17 January 2026
Rated 4 out of 5 stars

Bras are Better than the Underwear

Ordering was easy. No issues at all. Items came in a timely manner.

TBH, the bras are better than the panties. The bras ate extremely comfortable and fit well.

The high waisted underwear is good. Not a miracle and doesn’t take pounds off my gut. They are good.

2 June 2025
Rated 5 out of 5 stars

Best Customer Service I Ever Experienced

In this day and age it is extremely rare to experience excellent customer service. Underoutfit is the exception. Sadly, it appears my breasts aren't made for anything except full coverage bras so these had to be returned. While I don't recommend the Perfect Neckline style for women with large ,full breasts, the CS is OUTSTANDING! I would give it 10 stars if I could. It took less than 2 minutes for me to request a return and get my refund. TWO MINUTES! I wish they had fit because they felt great. But my girls were intent on escaping imprisonment by either tunneling under the band or going over the top. Note: I measured and selected the recommended size.

25 June 2026
Unprompted review

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