Bought Trend for many years, reliable quality tools. Needed some technical support recently, absolutely the best customer service going. My email was responded to immediately and the service was outs... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Fast Track Sharpener is easy to use and produces a clean, sharp edge on my chisels and planer blades. I also bought some additional finishing stones and honing strops with paste to get an even fin... See more
Company replied
The product order system was very clear and understandable. The products were delivered quickly, very little waiting time, just 2 working days. Tech support were fantastic sorting out my fitting probl... See more
Company replied
I dealt from start to finish with a gentleman named Jack. To be totally honest, I cant remember when I last had such great service from a employee/representative. Jack simply could not to enough to en... See more
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Company details
Written by the company
Trend is a well established company that has been designing and developing router technologies since 1955 and during this time they have built a recognised brand with a strong reputation for high quality. Trend operates in three key market segments: Professional carpentry and woodworking – and industrial range aimed at the most demanding applications in manufacturing and woodworking Trade range products – aimed at the building trade, the product range is optimised for increased productivity and maximised profitability for onsite routing and joinery applications. Craft and home DIY (Do It Yourself) - suitable for a range of DIY users from first time users to craft enthusiasts. The range is priced to offer a high quality product that is affordable. As well as a comprehensive range of router cutters, Trend has also developed a range of custom jigs to enable customers to achieve routing tasks that would normally require much more specialist machinery. Examples include worktop jigs for kitchen fitting, mortise and tenon jigs for joinery applications, letterbox jigs and hinge jigs for door hanging. Trend also offers a full range of routing accessories to provide the customer with a “one stop shop” solution to their routing needs.
Contact info
Trend Tool Technology, Odhams Trading Estate, WD24 7TR, Watford, United Kingdom
- 01923249911
- enquiry@trend-uk.com
- trend-uk.com
4.6
Excellent
899 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful on the phone and received …
Very helpful on the phone and received replacement
the next day.
David
10 June 2026
Great company
Brilliant products and super-fast shipping - I ordered late Friday afternoon and the router bit was with me the following day. Great technical support as well!
20 June 2026
Unprompted review
I had hight expectations and in reality…
I had hight expectations and in reality they were superseded
11 May 2026
Little things make a big difference.
I recently ordered a Onefinity QCW table from Trend. To finish my setup I needed another part (for the probe setter so not included in the QCW table contents). The part isn't on their website so some work was needed in the background to make it happen. A quick discussion with Alex at Trend and the part was on my desk a few days later.
1 May 2026
Very helpful person answered phone
Very helpful person answered phone. Trend advised on and supplied spare parts for 20 year old router. Reasonable price and very quick delivery.
21 May 2026
Great help from Kaitlin on the phone
Great help from Kaitlin on the phone. And a fast order sent out.
29 April 2026
Reply from Trend Tool Technology
Hello,
Thank you for taking the time to leave a review on our page, I am glad to hear I was able to assist you efficiently and your order was delivered quickly.
Thank you, Kaytlin (Customer Services)
The products I wanted were in stock and…
The products I wanted were in stock and were deliveypromptly.
26 April 2026
Reply from Trend Tool Technology
Hi David,
Thank you for taking the time to leave a review , we are glad to hear the ordering process was smooth and your order was delivered quickly.
Thank you , Kaytlin (Customer services)
Just a straight forward experience
11 April 2026
Reply from Trend Tool Technology
Hi Kenneth ,
Thank you for your review , we are happy to hear you had a positive experience with us.
Thank you , Kaytlin (Customer services)
I bought an angle finder DAF8 for £65…
I bought an angle finder DAF8 for £65 just under 6 months ago and it’s already bust, not even with heavy use - avoid this product.
22 April 2026
Unprompted review
Ordered paid arrived.Great service.
18 April 2026
Reply from Trend Tool Technology
Hi Ray,
Thank you for taking the time to leave a review, I am happy to hear the ordering process was convenient and you had an enjoyable experience with the service received from our staff.
Thank you , Kaytlin (customer services)
The Fast Track Sharpener is easy to use…
The Fast Track Sharpener is easy to use and produces a clean, sharp edge on my chisels and planer blades. I also bought some additional finishing stones and honing strops with paste to get an even finer edge. With the sideways action, the correct angles are always assured.
14 April 2026
Reply from Trend Tool Technology
Hi Andrew ,
Thank you for your review , we appreciate it. We're pleased to hear you found the product easy to use and effective. Thank you for highlighting the benefits of this product with such a detailed review.
We are grateful of your continued support for Trend.
Thank you , Kaytlin (customer services)
Reply from Trend Tool Technology
Hello Karl,
Thank you for taking the time to leave a review. I am pleased to hear that your order arrived promptly and that the ordering process was seamless.
Thank you ,
Kaytlin (Customer Services)
Reply from Trend Tool Technology
Hello Joanne,
Thank you for your review, I am glad your order arrived quickly and you found the tracking user friendly.
Thank you , Kaytlin (Customer services)
Reply from Trend Tool Technology
Hi Szita, Thank you for your kind review on our page. I am pleased to hear you found our website easy to order with. Thank you, Kevin (Customer Services)
Reply from Trend Tool Technology
Hi David,
Thank you for leaving a review on our page. I am pleased to hear the delivery was successful and our communication was effective.
Thank you , Kaytlin (Customer services)
fast delivery
23 March 2026
Reply from Trend Tool Technology
Hi Baxter,
Thank you for taking the time to leave a review on our page, i am glad to hear your order arrived quickly.
Thank you, Kaytlin (Customer Services)
Great advice and response was fast
Great advice and response was fast. I had checked the compatibility guide and my Makita trim router was a newer model and not on the list. Trend offered me the ability to return the Unibase if it didn’t fit. However it fitted my 7020 model perfectly
23 March 2026
Reply from Trend Tool Technology
Hello Mark,
Thank you for leaving a review. We appreciate your feedback and support. I am pleased to hear that our team was able to advise you promptly and efficiently regarding the compatibility of your product.
Thank you,
Kaytlin (Customer Services)
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