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Ticketmaster Ireland Reviews 

10,556
•
TrustScore 4 out of 5

4.1

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Evaluating 1,768 reviews, reviewers had a great experience with this company. Consumers frequently mention that the musical performances and live shows are truly fantastic, creating a wonderful and energetic atmosphere for everyone attending. Customers also genuinely appreciate the friendly, helpful staff members and the remarkably well-organized venues that ensure completely smooth, enjoyable visits from start to finish. Some people were dissatisfied with specific seating arrangements and significant traffic delays when attempting to exit the grounds after major events. Reviewers noted that certain seats lacked proper leg space or featured unexpected obstructed views, while other visitors experienced frustrating bottlenecks in the crowded parking areas.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, as customer opinions on the overall experience are heavily... See more

User experience

Clients share positive opinions on user experience, describing the overall event as amazing and well... See more

Staff

Reviewers mention positive feedback about staff, noting that personnel throughout the venue are generally... See more

Location

People report ambiguous experiences with location, as opinions are sharply divided among visitors. Some... See more

Product

Customers consistently note ambiguous experiences with product, as feedback regarding performances and sound... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Brilliant gig, and mostly well set up. However, staff at the entrance were contradicting each other and making things very confusing, telling people "general admission to the left, seats to the right... See more

Rated 4 out of 5 stars

Well organised. Venue amazing, natural amphitheatre. People were friendly and chilled enjoying the fantastic atmosphere of live music. The light show was awesome behind the main stage. Just a... See more

Rated 4 out of 5 stars

The venue and artist were amazing. Sound was brilliant. There was ample choices for food. The 1 star deduction is for the crowd management. Not leaving cause that's just 80k people all leaving to... See more

Rated 4 out of 5 stars

The ballet was most enjoyable. The seating however for a tall person was not good. No leg space especially in the middle of a row, a person i was with got so uncomfortable he left at the break and co... See more

Company details

  1. Event Ticket Seller

Contact info

4.1

Great

TrustScore 4 out of 5

11K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(10,556)

1,763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The best night ever went so smoothly…

The best night ever went so smoothly this time round loved it from start to end faye from steps was absolutely brill and so was the guy who played damien and his partner janice and the girl who played Regina 😀 all very good actors! Well done to them all 😊

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I wea panic because the tickets would…

I wea panic because the tickets would go into the google wallet people was saying i need WiFi to get into ur tickets but there was no problem in the end we had a great nite assmistfair was brilliant and the people on the gate were brilliant

5 September 2026
Unprompted review
Rated 1 out of 5 stars

I spent all day trying to transfer my…

I spent all day trying to transfer my tickets when i couldnt attend and TM wouldnt allow as the account is associated with my childhood phone number from 15 years ago. With no option to update my number and no help every time I called.

Brutal service and we all lost out.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Seating issues

Customer service at the venue was terrific in dealing with our seating issues due to poor mobility. Hannah was most helpful

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Everything about the night was great

Everything about the night was great. The accessible ticket booking staff were very helpful as was the staff on the night. They went out of their way to try and help locate my daughter's lost phone and were very kind and professional.

1 September 2026
Unprompted review

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