The Right Buy Store Reviews 

167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often describing them as excellent, durable, and true to their online descriptions. Many people highlight the impressively fast and efficient delivery service, with items frequently arriving quickly and in perfect condition. Reviewers frequently commend the exceptional customer service for being helpful, responsive, and making the overall process smooth and pleasant. However, some customers also noted concerns regarding delivery communication and updates. People mentioned not receiving dispatch notifications as expected or experiencing suboptimal delivery information, leading to uncertainty about exact arrival times.

What people talk about most

Product

People report positive experiences with product quality, with many customers expressing delight with their... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing delight with the great... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, professional, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was suspicious at first, but they were brilliant. Delivery indeed arrived very quickly. The only thing I have to mention is that they mentioned they would send a notification when my product was goi... See more

Company replied

Rated 5 out of 5 stars

Contacted James on a Saturday outlining what size and style living room furniture I was interested in. He promptly sent through several fabulous options. Was extremely patient and helpful with all of... See more

Company replied

Rated 5 out of 5 stars

Had a question about whether a certain chair would fit under a table. They reached out to the manufacturer to find out and got back to me on whatsapp to let me know the answer. The chairs and table al... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with - Purchased a bed online, bed was out of stock but Miriam was straight on the phone to inform me and offer alternative choices or offered a refund. A pleasure to deal w... See more

Company replied


Company details

  1. #9 of 22 best companies in Furniture Store
  2. #2 of 10 best companies in Bedroom Furniture Store
  3. #2 of 4 best companies in Living Room Furniture Store

Written by the company

The Right Buy Store – Quality Furniture, Fast & Free Delivery Across Ireland At The Right Buy Store, we believe that shopping for furniture should be easy, enjoyable, and hassle-free. That’s why we offer a wide selection of high-quality furniture, perfect for every home, with fast & free delivery across Ireland, and free returns for your peace of mind. Whether you're looking for stylish sofas, dining sets, bedroom furniture, or home décor, we’ve got something to suit your style and budget. With exceptional customer service and a commitment to quality, we make sure you get the best products at the best prices—delivered right to your door. Shop with confidence and experience the convenience of The Right Buy Store today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(167)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. What I ordered was not quite what I expected. Very easy process to return. Would definitely recommend this company.

6 July 2026
Rated 5 out of 5 stars

Great experience with this company

Great experience with this company, very pleased with my product. Delivery was fast and best of all I had a tree planted in my name 🌳

29 June 2026
The Right Buy Store logo

Reply from The Right Buy Store

Thank you for your wonderful review! We’re so pleased you had a positive experience with us. It’s great to hear you’re happy with your purchase, and we’re delighted our tree-planting initiative made your experience even more special.

Rated 5 out of 5 stars

Excellent

Excellent company! Quality table and very fast delivery! Trustworthy and reliable.
Highly recommend!

15 June 2026
The Right Buy Store logo

Reply from The Right Buy Store

Thank you so much for taking the time to leave a review! We’re delighted to hear you were happy with the quality of your table and our fast delivery. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Highly recommended

Great price, fast delivery to County Wicklow. Would definitely recommend this store.

4 June 2026
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Reply from The Right Buy Store

Thank you so much for taking the time to leave a review! We’re delighted to hear you were happy with the great value and fast delivery. Your recommendation means a lot to us.

Rated 5 out of 5 stars

I was suspicious at first...

I was suspicious at first, but they were brilliant. Delivery indeed arrived very quickly. The only thing I have to mention is that they mentioned they would send a notification when my product was going to be dispatched in 2 working days from purchase. On the third working day, ie, a Monday, I emailed them and got a reply from Miriam the next day saying that the product would be delivered the following day. And indeed it was, all within their delivery estimate. Great store!

27 May 2026
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Reply from The Right Buy Store

Thank you so much for taking the time to leave a review. We're delighted to hear that everything arrived within the expected delivery timeframe and that you were happy with the service you received. We also appreciate your comments regarding the dispatch notification and will take this feedback on board. Thank you for your trust and support!

Rated 5 out of 5 stars

Delivered very fast and the delivery…

Delivered very fast and the delivery man brought it in to my sitting room as it was very heavy which I really appreciated, the coffee table was very well wrapped and I am absolutely delighted with it, great quality and great value

27 May 2026
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Reply from The Right Buy Store

Thank you so much for taking the time to leave a review! We’re delighted to hear you’re happy with your coffee table and that the delivery experience was a positive one. It’s great to know you’re pleased with the quality and value of your purchase.

Rated 5 out of 5 stars

A really fantastic company to deal with…

A really fantastic company to deal with from the very start, customer care,communication, courier service very decent helpful guy couldnt do enough ,brilliant products and prices also, first time buying but I hope to deal with them again thank you 😊 Jacqueline

25 May 2026
Unprompted review
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Reply from The Right Buy Store

Thank you for your wonderful feedback, Jacqueline! We're so pleased to hear that everything went smoothly and that you were happy with the service you received. Your kind words mean a lot to our team, and we hope to welcome you back again soon.

Rated 5 out of 5 stars

Fast service

Fast and good service

7 May 2026
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Reply from The Right Buy Store

Thank you for taking the time to leave a review! We’re delighted to hear you were happy with the fast service.

Rated 5 out of 5 stars

Corner sofa

Perfect,quick delivery and driver was very gently and nice

17 April 2026
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Reply from The Right Buy Store

We really appreciate your lovely feedback! Great to know everything arrived quickly and that you had a positive delivery experience.

Rated 5 out of 5 stars

Great customer service

Great customer service, all questions answered promptly. Item shipped fast and perfect packaging etc. Highly recommend

12 April 2026
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Reply from The Right Buy Store

Thank you for taking the time to leave a review. Your recommendation means a lot to us.

Rated 4 out of 5 stars

Four star because you didn't keep me…

Four star because you didn't keep me updated on when the bed would arrive it was just lucky I was home when it arrived..

17 April 2026
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Reply from The Right Buy Store

Thank you for taking the time to leave a review. We’re glad you’re happy with the bed. We’re sorry you didn’t receive a clearer delivery update — as deliveries are handled by third-party couriers, timing can sometimes be outside of our direct control. That said, we appreciate your feedback and will continue working to improve communication.

Rated 5 out of 5 stars

Absolutely delighted with my table and…

Absolutely delighted with my table and chairs, good quality, well made, sturdy and at a great price, thanks all, i highly recommend.

8 April 2026
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Reply from The Right Buy Store

Thank you so much for taking the time to leave a review! We’re delighted to hear you’re happy with your table and chairs and that the quality met your expectations. Your recommendation means a lot to us.

Rated 1 out of 5 stars

Worst quality piece of furniture I’ve…

Worst quality piece of furniture I’ve ever purchased Even compared to other budget sites like vidaXL or IKEA. Drawers did not fit evenly in unit with awkward spacing between drawers and many did not fit into metal sliding brackets without scratching or getting stuck.

8 April 2026
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Reply from The Right Buy Store

Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with the Nevada chest of drawers.

This piece has been very popular with our customers, and we haven’t come across issues like this before.

From what you’ve described, it may be that something hasn’t aligned correctly during assembly, but we’re more than happy to assist in getting it sorted.

If there is any issue with the parts themselves, we will of course look after that for you and arrange replacements where needed.

Please contact us at info@therightbuystore.com with your order details and photos, and we’ll do our best to assist you as quickly as possible.

Rated 5 out of 5 stars

Customer service

Customer service was great. The delivery was done the very next day.

25 March 2026
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Reply from The Right Buy Store

Thank you for taking the time to leave a review. We’re glad you were pleased with the service and speedy delivery.

Rated 4 out of 5 stars

Very good interaction by email

The delivery was not optimal but the correspondence by email was excellent and everything was sorted very quickly. The item bought was as detailed on website

25 March 2026
The Right Buy Store logo

Reply from The Right Buy Store

Thank you so much for taking the time to share your feedback. We’re sorry the delivery was not ideal, but we’re pleased our email support team could sort everything out promptly.

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