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Portwest Ireland - The Outdoor Shop  Reviews 

276
•
TrustScore 4.5 out of 5

4.6

Outdoor Clothing and Equipment Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fast delivery services, efficient logistics, and the high quality of the clothing items they purchase online. Many people also deeply appreciate the remarkably simple ordering process, excellent product value, and thoughtful touches like personalized handwritten notes included within their parcels. Some reviewers were not happy with sizing inconsistencies, noting that certain garments frequently run too small or completely lack larger size options. A few customers also experienced minor issues such as items arriving separately a week apart or occasional communication challenges when seeking support.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting consistently fast shipping times and prompt... See more

Product

Customers consistently note positive experiences with product, highlighting exceptionally well made clothing,... See more

Order

Reviewers mention mixed feedback about order experiences, with several customers praising the fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order online. Boots didn't fit and am able return to local store. Would recommend

Rated 5 out of 5 stars

Nice good quality coat in a beautiful colour. Really like this coat. Reasonable price. Good website and efficient delivery.

Rated 5 out of 5 stars

Finding and ordering my item was easy, price very good! Delivery was super quick. I'd ordered wet weather gear, it is exceptionally well made. Will shop here again.

Rated 5 out of 5 stars

I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My j... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. also in
  3. Camping Store
  4. Sportswear Store

Written by the company

Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

276 reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(276)

40 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent customer service

The staff were extremely helpful and the delivery quick. I had to return my original order as the item was too big, but the team couldn't have been more helpful in ensuring the replacement was what I wanted and the turn around happened within a week.

26 May 2026
Rated 4 out of 5 stars

Good ordering process and nice product range

Good ordering process, and nice range of products (though many/most are sadly too small for me, which surprises me because I'm not THAT big). Delivery was pretty quick.

The jacket I ordered would have been really ideal, but it was too small and had to be returned for a refund (which was very quick). I was very sad about that, and I hope Portwest will have more jackets in future available in sizes like 2XL and 3XL.

1 May 2026

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