Very helpful website. I was searching for a new mech hanger, which can be tricky with so many variations. Pedalon site had a handy look up by bike make and model. Mech hanger was a good price and de... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Pedal On is one of the UK's leading enthusiast bike shops. We specialise in bikes and equipment for road, gravel, cross country, trail and cyclocross riding. With three decades of experience and a commitment to providing exceptional service, we believe we have something to offer almost all enthusiast cyclists. With 250 bikes on display and thousands of accessories on offer we're one of the best stocked bike shops in the country. We are authorised dealers for Giant, Scott, Liv, Trek, Cannondale and Cadex bicycles and stock accessories and parts from World leading brands such as; Shimano, SRAM, Castelli, Endura, Syncros, Bontrager, Lazer, Park, Oakley, Topeak, Silca….plus too many more to mention. Our business is an Employee Owned Trust. This means the business is run for the benefit of our staff. We have no investors or corporate HQ to satisfy. Instead, we can focus on supplying our customers the right products for their needs, offering great value and being a great place to both shop and work.
Contact info
56-60 Bishopswood Road, RG26 4HD, Tadley, United Kingdom
- 0118 9821021
- websales@pedalon.co.uk
- www.pedalon.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent price and service
Got an excellent price and service on my new bike purchase from pedal on, including included delivery to Aberdeen! Couldn't recommend them highly enough!
Very helpful website to choose mech hanger
Very helpful website. I was searching for a new mech hanger, which can be tricky with so many variations. Pedalon site had a handy look up by bike make and model.
Mech hanger was a good price and delivery quick even with more budget friendly option chosen.
Mech hanger fitted and gears are back working perfectly.
Scott Addict Gravel 15
Great service and price I wouldn’t go anywhere else when buying a new bike.
Great expectations…….met
Delivered on time and the price was better than any other supplier. What’s not to like. Had a couple of questions and rang the store post delivery and found the team very helpful. Will definitely use again.
The customer service was outstanding…
The customer service was outstanding from start to finish. Nothing was too much trouble. I chose Pedalon because of the fantastic reviews, which were wholly justified. Many Thanks Tom
Excellent website fully detailed
Excellent website fully detailed. Bike arrives excellently set up and almost ready to ride. Delivery efficient and tracked. The 10 hour delivery window not as precise as some companies but was kept to.
Front wheel spindle for Giant Defy…
Front wheel spindle for Giant Defy delivered quickly and perfect fit.
Just Had My Giant Propel serviced…
Just Had My Giant Propel serviced fantastic service even send you pictures what work they do on bike .Bike is just like new again.If you want excellent job these are ones Thankyou Rob
I had an excellent experience with customer service
I had an excellent experience with Pedal On from start to finish. My original bike order arrived quickly, and communication throughout was clear and helpful.
Unfortunately, the bike arrived with a manufacturing fault on the frame, but I couldn’t fault the way this was handled. Communication between myself and Paul was prompt and professional and the issue was resolved quickly. The bike was returned and a replacement dispatched within days, which was very reassuring.
The replacement bike has now arrived and is perfect, exactly as expected. The customer service throughout the entire process from ordering, through fault resolution, to replacement was nothing short of outstanding.
I’m absolutely delighted with my new bike and with Pedal On as a retailer. I would definitely recommend them to others.
Fantastic company that is super easy to…
Fantastic company that is super easy to deal with.
My latest bike was on C2W. Pedalon has an efficient method to reserve the bike, providing you with time to obtain your voucher. Great communication throughout with a flexible and a customer focused approached. Definitely recommend.
I tracked down a Trek bike for my sons…
I tracked down a Trek bike for my sons birthday and Pedal on have me great advise on the phone, confirmed the purchase and delivered the bike boxed and protected within 4 business days. Very happy customer
Easy Work will be Ordering again
Great product and prices !!!!!!
Great on the spot help and support
Great on the spot help and support. I cold not ask for more. Great bike shop.run buy knowledgeable and enthusiastic staff
Perfect from start to finish.
Ordered my bike from Pedal On via Cyclescheme.
Great communication from the start to finish. Email updates all the way, bike arrived in perfect condition. Can't recommend these guys enough.
Cheers guys.
Great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.