Bought a jacket for my wife for Christmas online and of course - didn't keep the receipts! Jacket arrived quickly and there was an issue (it happens - not their fault) - so i had to go back to them... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always 5 star excellent service and fantastic products. An Post got it wrong and delivered 3 days late which was an An Post fault so I haven't actually used the product yet. Extremely helpful customer... See more
Company replied
Son delighted with the mystery bag lots of goodies that where useful and delivery fast as usual. More sizes for men in socks would be great if possible as hard to get for someone with size 12 adult fe... See more
Company replied
Yet another perfect delivery! The EW team are fantastic and have often had to add to my online orders when I see something else! Nothing is ever too much trouble. Have been showing here for mamy many... See more
Company replied
Company details
- #1 of 3 best companies in Equestrian Store
- #1 of 1 best companies in Saddlery
- #1 of 10 best companies in Sportswear Store
- #1 of 1 best companies in Tack Shop
About The Equine Warehouse
Written by the company
About
The Equine Warehouse is an Irish-owned company established in 2001, our 20 years of experience serving the equestrian industry has enabled us to create the ultimate equestrian shopping experience to our worldwide customers which includes industry professionals, leaders, and individuals from all disciplines and interests.
Our state-of-the-art website, launched in 2021, now offers our customers more choice than ever before with a complete range of equestrian products from our network of warehouses. Our new site is packed full of the latest brands and products available as well as seasonal collections.
Clonmel
The Clonmel shop is conveniently located on the outskirts of Clonmel Town and was our first store established
Galway
Our Galway store is located in Briarhill business park in Galway. Only a stone’s throw from the famous Ballybrit racecourse, our Galway tack shop is easily accessed from anywhere in the west and midlands of Ireland.
Free shipping in the ROI for orders over €100
Free shipping in the ROI for orders over €100
We offer free shipping on all orders over €100 for our customers based in the Republic of Ireland.
Contact info
The Equine Warehouse, Unit 11, 000000, Clonmel, Ireland
- (0)5261 24318
- enquiries@theequinewarehouse.com
- theequinewarehouse.com
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery of item within a couple…
Speedy delivery of item within a couple of days.
8 June 2026
A super reliable online experience !…
Equine warehouse is a super reliable online store. I buy regularly from them and am never disappointed ! The good s arrive very quickly and any issues are resolved equally as fast.
13 July 2026
Reply from The Equine Warehouse
Thank you so much for your lovely review!
It means the world to us that you continue to choose The Equine Warehouse and that we've been able to provide the reliable service you expect.
We're delighted to hear your orders arrive quickly and that any issues are resolved just as fast.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Sandy,
Thank you so much for your lovely review!
We're delighted to hear your orders always arrive promptly.
We work hard to get every order out as quickly as possible, so it's wonderful to know it's making a difference.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Great shop
The equine warehouse is a great shop I’d be lost without it. I’ve never had a bad experience with them.
10 July 2026
Unprompted review
Reply from The Equine Warehouse
Hi Jill,
Thank you so much for your wonderful review!
Reading that you'd be lost without Equine Warehouse truly means the world to us. We're so grateful for your continued support and are delighted to hear you've never had a bad experience with us.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
As usual very good
As usual, all products were delivered very quickly and everything was as expected. A great place to shop for anything equestrian.
4 June 2026
Reply from The Equine Warehouse
Hi,
Thank you so much for your fantastic review!
We're delighted to hear your order arrived so quickly and that everything was exactly as expected.
Knowing you consider Equine Warehouse a great place to shop for all your equestrian needs really means a lot to us.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
My order arrived swiftly and the…
My order arrived swiftly and the product has proven excellent - a fly mask which had brought my horse great relief. Thank you, Equine Warehouse!!
10 July 2026
Reply from The Equine Warehouse
Hi Louise,
Thank you so much for your wonderful review!
We're delighted to hear your order arrived so quickly and, even more importantly, that the fly mask has brought your horse such great relief.
That's exactly what we love to hear! Thank you for choosing Equine Warehouse and for taking the time to share your experience.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Thank you so much for your lovely review!
We're delighted to hear you were happy with the quality of your items and our fast delivery.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Adriaan
Thank you for your 5-star review!
We're so pleased to hear your order arrived quickly. We know how important fast delivery is, especially when you're waiting for your horse essentials!
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Anna,
Thank you so much for your fantastic review! ⭐
We're delighted to hear you were pleased with our communication and fast delivery. Providing excellent customer service from start to finish is something we take great pride in, so it's wonderful to know we met your expectations.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Super service, very quick delivery
9 July 2026
Reply from The Equine Warehouse
Hi Katy,
Thank you so much for your wonderful review! ⭐
We're delighted to hear you were happy with both our service and speedy delivery. Your kind feedback means a lot to our team, and we really appreciate you taking the time to share your experience.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Always great to deal with never any…
Always great to deal with never any issues very fast delivery
9 July 2026
Reply from The Equine Warehouse
Thank you so much for your wonderful review! ⭐
We're delighted to hear you've always had a great experience shopping with us. Providing fast delivery and hassle-free service is what we strive for, so it's fantastic to know we've delivered on that for you.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Kathleen,
Thank you so much for taking the time to leave us such a wonderful review.
We're delighted to hear that you were happy with both our service and communication. Our team always strives to keep our customers informed and to find the best possible solutions, so it's fantastic to know this made a difference to your experience.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Called to ask about delivery time
Called to ask about delivery time. My request was accurately answered.
7 July 2026
Reply from The Equine Warehouse
Hi Marion,
Thank you for taking the time to leave us a review!
We're delighted to hear that our team was able to answer your delivery query quickly and accurately.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Frances,
Thank you for your wonderful review! We're delighted to hear you were happy with our prices and speedy delivery.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Deborah
Thank you so much for your kind review! We're delighted to hear you're happy with the quality of your fly rug and that it arrived quickly.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Ewa,
Thank you so much for your lovely review! We're delighted to hear you were happy with both our service and the speedy delivery.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Quick and professional
Although the item was no longer available they were in communication with me and tried to source it for me. When it was not possible I was contacted and refunded promptly.
2 July 2026
Reply from The Equine Warehouse
Hi Tara
Thank you so much for taking the time to leave us a review.
Although we were disappointed that we couldn't source the item for you, we're pleased to hear that you were happy with our communication and the prompt refund.
Providing honest updates and great customer service is always our priority, and we really appreciate your understanding.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
The speed of delivery
2 July 2026
Reply from The Equine Warehouse
Hi Eilis.
Thank you so much for your wonderful review!
We're delighted to hear you were pleased with the speed of your delivery. We know how exciting it is to receive your order promptly, so it's great to know we met your expectations.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
Reply from The Equine Warehouse
Hi Sharon.
Thank you so much for your wonderful review!
We're delighted to hear that you found our website easy to order from, that your delivery was quick, and that you're happy with your product. Your feedback means a great deal to our team.
We appreciate your continued support and hope to welcome you back again soon.
Kind regards,
The Equine Warehouse
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.